Resident Manager - Grossmont Apartments

Leadership & Team Support

• Model Sunrise Management’s values of integrity, accountability, and service excellence.


• Collaborate with maintenance and regional teams to ensure smooth property operations.


• Communicate clearly with leadership about property needs, resident issues, and operational challenges.


• Support a positive team culture built on respect, cooperation, and resident satisfaction.

Property & Operations Management

• Conduct regular inspections of units, amenities, and common areas to maintain cleanliness and safety.


• Coordinate maintenance work orders and ensure completion within 24–48 hours whenever possible.


• Oversee move-in and move-out inspections in compliance with California security deposit laws.


• Maintain accurate records of repairs, inspections, and vendor services.


• Ensure all operations comply with Fair Housing, ADA, and Cal/OSHA standards.

Financial Management

• Collect rents, issue receipts, and make timely bank deposits.


• Maintain accurate accounting records for rents, deposits, and fees.


• Monitor delinquent accounts and communicate with supervisors before taking legal action.


• Assist with budgeting and expense tracking to support the property’s financial goals.

Marketing & Leasing

• Promote available units through community outreach, signage, and digital platforms.


• Conduct property tours and present features and benefits to prospective residents.


• Complete leasing documentation accurately and in compliance with California Civil Code and Fair Housing laws.


• Maintain organized leasing and applicant records.

Resident Relations

• Provide courteous, professional responses to all resident inquiries and concerns.


• Foster a welcoming, inclusive environment that enhances resident satisfaction and retention.


• Coordinate community communication and support positive resident engagement.

Compliance & Risk Management

• Adhere to company policies, Fair Housing, ADA, and all applicable state and federal laws.


• Support Injury and Illness Prevention Programs (IIPP) and maintain safety awareness across the property.


• Ensure contractors and vendors meet insurance, licensing, and labor law requirements.

What you'll need:

• Minimum 2 years of property management or related experience required.


• Proficiency with Microsoft Office and property management software.


• Knowledge of California landlord–tenant laws and Fair Housing requirements.


• Strong communication and organizational skills.


• Bilingual in English and Spanish preferred.

Who you are:

• A confident, empathetic and dynamic team player.


• An exceptional communicator: written and verbal.


• A problem solver with sound judgement.


• A results-driven independent contributor who thrives on achievement.