Resident Peer Counselor Thurs. - Sun. 11A-9P

Still Waters Women

We are looking for you! Do you want to be a part of the team that transforms lives? Still Waters Women is more than a campus on 26 acres, it’s a community. Our mission is providing the highest quality care possible for persons and families who are at risk for or who are suffering from the disease of chemical dependency. Treatment encompasses the physical, mental, emotional, and spiritual dimensions of recovery by offering a safe, loving and healing environment, combining professional excellence and the principles of the Twelve Steps.

Cumberland Heights Foundation offers a comprehensive benefits program, which includes:

· Medical, Dental and Vision effective 1st day of month following 28 days of employment

· Employer Contribution for Health Saving Account or Health Reimbursement Account

· 401K with Company match and eligibility after 90 days of employment

· Paid Time Off (PTO) accrual beginning day (1) one and up to 20 days of PTO the first year 

The Resident Peer Counselor supports Still Waters’ and Cumberland Heights’ mission of providing the highest quality care possible in a cost-effective manner for persons and families who are at risk for or who are suffering from the disease of chemical dependency. Still Waters 12-step Immersion Program encompasses the physical, mental, emotional and spiritual dimensions of recovery by offering a safe, loving and healing environment, combining professional excellence and a very strong emphasis on the principles of the Twelve Steps.

POSITION SUMMARY

The Resident Peer Counselor provides education and structured group and individual peer counseling to residents and/or families impacted by substance use disorders. This position identifies problems and solutions and develops a foundation for the recovery process through peer counseling and works closely with the Resident Peer Care Manager and Program Director.

PRIMARY DUTIES AND RESPONSIBILITIES include some or all of the following:

• Assists with welcoming the resident into the Still Waters’ program, including orientation to the environment, program, and resident community as assigned. 
• In conjunction with the resident and Residential Peer Care Manager, provides ongoing assessment of resident needs and issues, working collaboratively to create plans of action to address such problems, including family, referral sources, etc., as appropriate.
• Facilitates peer counseling groups daily. 
• Facilitates individual peer counseling, as well as family peer counseling as appropriate.
• Provides education, in groups and individually, relative to addiction and recovery to residents and families.
• In conjunction with the Resident Peer Care Manager, communicates with referral sources and families as needed.
• In conjunction with peer counseling team, assists in monitoring and managing resident community.
• Assists with resident’s care with the various off-site providers for medical, psychiatric, or other social needs, including transportation as appropriate.
• Facilitates transportation of residents to off-site 12 Step meetings and activities as assigned.
• Utilizing CPI, intervenes in crises to deescalate situation and resolve crises, using events as entries into recovery process for residents
• Performs CPR and First Aid as needed 
• Documents pertinent activities in resident record
• Participates in daily and weekly team meetings and milieu review
• Represents the Still Waters program and Cumberland Heights at a variety of community and professional meetings as needed, including presentations and marketing/ business development activities as assigned.
• Participates in quality improvement activities as directed.
• Ensures that a welcoming, safe and healing environment is maintained for each resident and family throughout the continuum of care.
• Recommends ways to improve the quality and delivery of services.
• Ensures proper handling and distribution of company funds.
• Maintains confidentiality of company and resident information.
• Reacts productively to change.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

• In-depth working knowledge of all aspects of 12 Step recovery principles, program, and practices, including extensive knowledge of approved 12 Step literature required.
• One (1) year experience in addictions treatment at clinical associate level or above preferred
• CPRS certification or eligible
• Valid Tennessee Driver’s License with F endorsement preferred (may use company van to transport patients)
• Intermediate computer skills including Microsoft (Outlook, Word and Excel)
• Ability to quickly learn and use various clinical software.
• Ability to problem-solve, analyze, and interpret information.
• Active listening skills
• Knowledge and ability to discern signs/symptoms of intoxication/withdrawal of alcohol and common drugs of abuse
• Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
• Ability to analyze complex situations and make crucial decisions while also knowing when consultation is needed.
• Ability to be open and culturally sensitive to a wide variety of patients’ experiences.
• Excellent written and oral communication skills with the ability to effectively speak, read and write in English.
• Ability to interact with patients and co-workers in a collaborative and courteous manner while providing guidance, instruction, and/or training.
• Ability to model/teach the 12 Step programs and philosophy. 
• Reacts productively to change.
• Ability to deescalate a person in crisis in a calm and supportive manner; work calmly and professionally in stressful situations and ally with people in crisis.
• Ability to apply information regarding cultural/age/population specific characteristics to resident care
• Ability to present to hostile or disinterested groups.
• Minimum of one year verifiable and active recovery in a 12 Step program required with two to five years strongly preferred; and/or equivalent in experience and education.

WORK ENVIRONMENT

• Position is on a campus residential setting that involves walking outside to various buildings and everyday risks or discomforts requiring normal safety precautions. 
• Position requires frequent contact with people in crisis, including those who are emotionally volatile and may require additional safety precautions.
• May perform CPR/First Aid as needed (being certified or eligible is required)
• Position is subject to varying shifts, including weekends as well as staying overnight for inclement weather as part of critical staffing, along with some travel to other off-site Cumberland Heights facilities/campus
• Ability to lift up to 20lbs and/or push pull up to 40lbs; move around campus on uneven and rural terrain.
• Ability to speak, hear, see, sit, walk, stand, reach, and use fine/gross motor skills.