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Resident Service Coordinator

Job Description - Resident Service Coordinator

Our Story


Located in Metro Phoenix, Biltmore Properties has been providing affordable property management services since 1976. With a great reputation and culture, Biltmore is looking to add an administrative assistant to our team to help support regional managers and the main office.


Role Summary


We’re hiring a Resident Service Coordinator to support a 57 Unit affordable ousing community by connecting residents to needed social services and resources. This entry-level, onsite role exists to strengthen resident stability and quality of life through responsive coordination and follow-through.

Key responsibilities include assisting residents with social service needs, coordinating resident educational events, and partnering with local organizations and agencies to deliver supportive services.

Required qualifications/skills:
- Degree in a human services-related field
- Experience working with elderly residents and individuals with physical and mental disabilities
- Knowledge of local community resources
- Strong organization, communication, and practical problem-solving skills

Schedule is Monday thru Friday. If you’re ready to build relationships and make a real impact in a 57 Unit affordable ousing community, apply today.


A Typical Day


Your day starts onsite with resident check-ins and messages, then shifts into coordinating appointments, referrals, and community connections for the 57 Unit affordable ousing community. Midday, you may touch base with partner agencies and confirm details for an upcoming educational session. Afternoons often include documenting updates, following up on open items, and preparing for the next day so residents experience timely, consistent support from start to finish.


Total Rewards


Medical, Dental, and Vision coverage, plus a 401(k) to help you plan ahead. Life Insurance and a Health Savings Account provide added financial protection and flexibility. You’ll also receive Paid Time Off so you can recharge while maintaining a steady Monday thru Friday routine—supporting long-term balance while working in a 57 Unit affordable ousing community.

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