Resident Services Coordinator II - Youth and School Liaison

At Mercy Housing, we’re more than just a place to work, we’re part of a movement. We’re working to change how low-income housing is built and supported, helping people and families live better lives. Every day, we show our values of Respect, Justice, and Mercy in how we treat our residents, partners, and each other. 

The Resident Services Coordinator II - Youth & School Liaison will facilitate and implement core programs as identified in the program model to create out of school time programming for youth, in partnership with local schools, that promotes school success (attendance, behavior, course work), grade advancement, and student empowerment. Collaborate with school personnel and community partners to focus on youth initiatives working towards well rounded development (academically, physically, emotionally) to build stronger, more resilient communities. Collect and record data to measure program outcomes. 

This is an on-site position. Gardner House is an affordable housing community for families in Seattle. 

Pay: $31.18-32.85/hour, dependent on experience. 

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision  


• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 


• 403b + match 


• Early close Fridays (3 paid hours each Friday)   


• Early close prior to a holiday (3 paid hours) 


• Paid Time off between Christmas and New Year's Holiday 


• Paid Volunteer Time  


• Paid Parental Leave and Care Giver Leave  


• Paid Life Insurance 


• Free Employee Assistance Plan  


• Free Basic Dental


• Pet Insurance options

Duties 

• Implement priority programs and essential activities/ as outlined in the Resident Services (RS) program model including quality after school homework clubs for school aged youth at the property.


• Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way.


• Maintain all reporting requirements set by funding and/or government agencies.


• Evaluate outcomes of regularly scheduled on-site programs and services as required.


• Create events that recognize student strengths and achievements.


• Recognize the experiences and concerns shared by parents. Create opportunities to convene and address issues and concerns.


• Participate in occasional school and classroom visits to support youth at school.


• Establish and maintain relationships with teachers, counselors, and staff at the elementary, middle and high schools attended by youth at the property.


• Promote program impacts to internal and external stakeholders.


• Develop a comprehensive understanding of residents. Conduct needs assessments, community meetings, etc. in order to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources.


• Report abuse and neglect of vulnerable individuals according to state law.


• Develop and maintain a comprehensive list of available community resources (employment, education, social service agencies, etc.) for residents.


• Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships.


• Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.

Minimum Qualifications 

• High School Diploma or equivalent.


• Two (2) years of experience in community development, social services, or related field experience


• Minimum of six (6) months of satisfactory and verifiable full time equivalent providing service delivery, programming and supervising at least six (6) children since attaining age of 18.


• Experience and knowledge of public school system and encouraging positive outcomes in attendance, behavior, and course work.


• Experience with youth programming. 

Preferred Qualifications 

• Bachelor’s Degree in a related field.


• Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs.


• Experience supervising staff.

Knowledge and Skills

• Work collaboratively with others in a team environment, respecting the perspectives and contributions of others.


• Demonstrate a high level of verbal, writing, and listening skills.


• Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook).


• Maintain confidentiality and to obtain appropriate release of information as necessary.


•  Able to work with people with mental health, disability, substance abuse, legal, and financial issues.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records