Resident Specialist

Description

A Trinity Resident Specialist is the Property sales representative: who is service-oriented, professional, friendly: and makes residents feel welcome and comfortable in their community.
We regularly promote quality people from within and provide on-job training, so this could be your career path if you are enthusiastic and ready to succeed.
Qualifications/Attributes:

• Possess excellent customer service, communication, and follow-up skills
• Ability to maintain positive resident relations in Multi-Family residential apartments.
• Have an upbeat, positive, and confident attitude
• Be consistently responsive, courteous, and efficient
• Solid and consistent work history with excellent references.
• Reliable and punctual for Property Management
• Must be detail-oriented, able to multi-task, and be self-motivated
• Solid and consistent work history with excellent references
• Thrive in a team-oriented, fast pasted environment

Position Responsibilities:

• Greet and Qualify prospects
• Courteous, efficient handling of Resident requests
• Participate in outreach marketing activities
• Receive all telephone calls and in-person visits
• Quickly complete service requests
• Assist and participate in Resident functions
• Maintain knowledge of inventory, amenities of Trinity Properties, and competition

Skills and Education:

• Previous leasing, customer service, and/or sales experience
• High School diploma
• Must be able to speak, read, and write English proficiently
• Bilingual Required (English/Spanish)
• Drug and background testing required

Requirements

Physical Requirements:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Substantial movements (motions) of the wrist, hands, and/or fingers. Must have the ability to sit for long periods of time. The position requires the employee to have close visual acuity to perform an activity such as: preparing and analyzing data and figures for files; viewing a computer terminal and extensive reading. Must be able to travel up and down stairs at the property, the property does have an elevator. Must be able to lift up to 10 pounds in a variety of work situations. Must be able to reach, bend, and have a full range of motion.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Management Company offers a fantastic workplace and long-term career potential in Property Management. We are looking for talented, ambitious people to join our successful and growing company. We look forward to reviewing your application and credentials.

We participate in the e-verify program
www.dhs.gov/E-verify:

Job Type: Full-time

Salary: $19.00/$20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: On-Site

Supplemental pay types:

• Bonus pay

Experience:

• Multi-Family Leasing: 1 year (Preferred)
• LIHTC: 1 year (Preferred)
• Yardi: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Trinity Management Co. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.