Resident Support Coordinator

The Lutheran Home is seeking a Resident Support Coordinator to join our welcoming healthcare community. This key role, available for full-time or part-time, is ideal for a hospitality-minded individual who shares our core values of service, excellence, dignity, fulfillment, grace, and stewardship. You’ll play a key role in supporting residents through appointment coordination, transportation, donation efforts, welcome bag preparation, and helping with activities. If you’re friendly, dependable, and committed to creating a positive and welcoming environment for others, we invite you to join our team.

Responsibilities may include but are not limited to:

• Warmly assist residents, visitors, and families
• Schedule and coordinate resident appointments
• Accompany residents to appointments and activities
• Assist with transportation, including hospital pickups
• Organize and distribute donations
• Prepare and deliver welcome bags
• Support resident activities and events
• Address resident needs and concerns promptly
• Maintain a welcoming and organized environment
• Collaborate with staff to foster and support a positive community culture

• Earned Time Off
• Holiday Pay
• Medical Insurance options
• Retirement Benefits including Employer Match opportunity
• Life Insurance options including an Employer Paid Life Insurance
• Long-term & Short-term Disability
• Employee Assistance Program
• Dental & Vision Insurance
• Critical Illness & Accident Insurance options
• and Residents that you will fall in love with.

• High school diploma or equivalent
• Strong communication and customer service skills
• Organized, reliable, and able to multitask
• Comfortable assisting with residents with transportation (non-transfer related)
• Compassionate, patient, and professional
• Basic computer skills (email, scheduling)
• Experience with scheduling preferred

About the Lutheran Home:
Since 1972, the Lutheran Home has provided the region’s residents with dignified and compassionate care. We look to employ and empower dedicated and qualified individuals to provide a culture of positivity, compassion and fun so that we may all live each day fulfilled.