Residential Aide, Opportunity House Men's Shelter

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive.  We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility.  Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

CAMBA’s Opportunity House (COH) is a 62 bed men’s general population shelter funded by New York City Department of Homeless Services located in downtown Brooklyn.  COH offers clients a supportive, structured therapeutic, safe, and drug-free facility.  Homeless men are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

Position: Residential Aide

Reports To: Supervisor I

Location: 59-65 Prince Street, Brooklyn NY 11201

What The Residential Aide Does:

The person filling this position is expected, under close supervision, to: (1) Assist clients in the development of daily independent living skills through both individual and group Activities of Daily Living (AOL) sessions, including laundry, meal preparation and clean up, personal hygiene, shopping, and maintaining a schedule of activities; (2) maintain inventory of food and dry goods; and (3) provide clients with an orientation of the facility, services and personal care items, upon arrival; including the following:

• Maintain professional relationships with clients and client confidentiality
• Practice Universal Precautions/Standard Protocol & Procedures
• Comply with all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Update and inform clients of program changes (i.e., food services changes, laundry assignments,) through individual and group meetings.

• Assist with client bed-check every evening
• Conduct dorm inspection to ensure client compliance with facility policies
• Intervene and diffuse inappropriate client interaction, as necessary
• Monitor clients' behavior and report client changes in behavior or personal care to Supervisor and/or appropriate social services staff
• Ensure that clients receive personal care products and laundry products weekly and replace any personal care items as needed.
• Sort, count, and bag bed linens, blankets, and towels (may wash, dry and fold).

• Distribute clean bed linens, blankets, pillows, and towels to clients
• Monitor clients' use of laundry facilities, including running new client's belongings through the dryer
• Strip former clients beds and lockers, sort, bag, label and document belongings, carry bags to storage area, and store bags for safekeeping.

• Identify, sort, bag, label and document valuable client belongings (i.e., electronics, cash, documents, etc.) and give to Supervisor for storage
• Follow client belongings policy and retrieve personal property of former clients upon their return
• Escort clients, as needed
• Check food deliveries for quality and quantity of items and report any issues to Supervisor
• Prepare kitchen and dining facilities for mealtimes and clean up after each meal
• Heat and serve prepared foods according to Food Standards Policy (i.e., follow menu, set portion sizes, food service hygiene, check temperature of meals, etc.)
• Store food according to the Food Storage Policy (i.e., check temperature of refrigerators, rotate food,)

• Prepare paper goods, setups and condiments for mealtimes
• Set up coffee and hot water urns before each meal
• May collect garbage in bags and remove to appropriate storage location
• May prepare and serve lunch
• May plan, coordinate and facilitate social and/or peer support events for clients
• Tasks may be modified, expanded and/or assigned over a period

Education, Licenses and/or Certifications Required:

• Sufficient Education: Ability to comprehend basic reading, writing, and math skills necessary to perform the essential functions of the role.
• Upon hire, participate in Department of Health Food Protection 15-hour Course, pass exam and become a certified Food Handler.

Minimum Experiences and Skills Required: 

• Demonstrated skills and abilities required to perform the essential functions of the job.

Preferred Qualifications:

• Bilingual in English and any other language preferred
• Sensitivity and awareness of working with homeless and vulnerable populations is a plus.
• May be required to become First Aid/CPR certified.
• May be required to become certified in overdose prevention.

Pre and/or Post Employment Requirements:

• Submit medical Tuberculosis (TB) test results as part of the onboarding process.

Compensation: $19.06 hourly

Status: Full-time (35 hours per week) 
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.