Residential Building Concierge - Link Apartments® QPN

• Welcome residents, guests, and visitors with a warm smile.
• Answer calls and questions, helping residents with anything they need.
• Keep the building safe by checking in visitors and monitoring common areas.
• Manage deliveries—receive, store, and notify residents when their packages arrive.
• Keep the front desk and package room tidy and organized.
• Assist with planning fun community events for residents.
• Help the maintenance team by logging service requests and following up.
• Announce food deliveries and guests when needed.
• Stay calm and act quickly during emergencies, following safety guidelines.

• High school diploma or equivalent.
• Love helping people and have 1-2 years of customer service experience.
• Have a positive attitude and strong communication skills.
• Know how to stay organized and handle multiple tasks at once.
• Have basic computer skills (Microsoft Office knowledge is a plus).
• Are dependable, friendly, and a team player.
• Know the local scene (best coffee shops, restaurants, etc.)—that’s a bonus!
• Experience with Yardi is helpful but not required—we’ll train you!

• Works hard – You take pride in doing your job well and supporting the team.
• Works together – You’re a team player who jumps in to help when needed.
• Loves great customer service – You go the extra mile to make people feel welcome.

• Humble – You put the team first and lift others up.
• Driven – You’re eager to learn, grow, and take on new challenges.
• People-smart – You know how to read a room and handle different situations calmly and kindly.

• Location: Link Apartments® QPN — 25-01 Queens Plaza N, Long Island City, NY 11101
• Schedule: Friday-Tuesday, 3pm-11pm EST (Wednesday and Thursday off)
• Physical Requirements: Frequent walking, stair climbing, and lifting up to 25 lbs.
• Work Environment: Office setting and residential buildings
   

MANAGEMENT HAS THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME. THE JOB DESCRIPTION IS NOT A CONTRACT FOR EMPLOYMENT, AND EITHER YOU OR THE EMPLOYER MAY TERMINATE EMPLOYMENT AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE