Residential Connectivity Consultant

IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY!  
At United Communications, we seek excellence in everything we do. We make it our mission to think ahead, make it easy, and make it personal. Every time. We’ve had the home team advantage for over 75 years, and we’re proud to serve the communities where we live, work, and play. 

Join the Home Team

• Award-Winning Culture: 2023 & 2024 Best Places to Work
  


• 4.7 Google Star Rating
  


• Competitive Compensation and Benefits
  


• Family-Oriented Culture, PTO, and Paid Holidays
  


• 401k + Match, HSA, and more!
  

WHAT WE’RE OFFERING
This is a door-to-door sales role with a monthly sales quota.

The Residential Connectivity Consultant will walk or drive neighborhoods and/or rural areas to prospect for new residential customers daily within the United Communications footprint. The Residential Connectivity Consultant will be interacting with prospects at their door, driveway, or in their homes to offer internet, phone and streaming television service.

Competitive base salary plus uncapped commission. That means there is no limit to what you can earn! We also offer a generous 3 month guaranteed commission ramp in this 40+ hour salaried position, so you can earn while you learn!

Required commute to assigned territory in Middle Tennessee each workday.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include the following, but other duties may be assigned as required.

• Assess prospects' needs and qualify them based on their internet, phone, and television service requirements.


• Conduct cold calls to residential addresses, build relationships, and follow up with interested prospects via email and text after visits.


• Build and maintain knowledge of the assigned territory and establish relationships within the community.


• Present United Communications solutions to potential customers, address questions, overcome objections, and close sales.


• Strategically plan territory coverage and manage the sales pipeline to ensure consistent performance and growth.

WHAT YOU BRING

• Minimum 2 years of experience in a customer-facing role (Sales, Customer Service, or Technical Support).


• Comfortable with door-to-door cold calling.


• Valid driver’s license, satisfactory driving record, current auto insurance, and reliable transportation.


• Strong ability to build and maintain long-term customer relationships. Passionate about delivering excellent customer service.


• Highly organized with attention to detail and strong follow-up skills.


• Self-motivated with effective time management skills.


• Positive, results-oriented attitude.


• Able to thrive in a fast-paced team environment.


• Proficient in Microsoft Office, including basic Excel skills.


• Excellent written and verbal communication skills.


• Strong interpersonal and organizational abilities.


• High school diploma or GED.


• Fluent in English.

WHO WE ARE
United launched high-quality telephone service for our rural Middle Tennessee communities in 1947 and has evolved to be an innovative internet service provider for consumers and businesses. Boasting the fastest internet speeds in the region, as recognized by Broadband Now, United also delivers a personalized user experience with local customer service, ranking as one of the industry’s best in customer satisfaction. United offers the latest technology in fiber optic, fixed wireless, and DSL internet, and it was one of the first companies in Tennessee to introduce a fiber-to-the-home product to residential customers. United has partnered with Middle Tennessee Electric Membership Corporation to extend broadband to more residents and businesses in under-connected areas.

UNITED COMMUNICATION'S CORE VALUES:
We enrich our communities and the lives of our neighbors through reliable connections and passionate service.

• Safety – we assure the safety of everything we do.
  


• Service – we are responsive, informed, and easy to do business with.
  


• United – we communicate and collaborate.
  


• Integrity – we keep our promises and do the right thing even when no one is watching.
  


• Driven – we serve to win customers.