Residential Coordinator

The Residential Coordinator plays a critical role in providing case management, advocacy, and regulatory oversight for adults with intellectual and developmental disabilities in host homes, paid family caregiving settings, and supported apartment programs. Coordinators ensure high-quality, person-centered care while meeting compliance standards. Tier 3 roles include added leadership responsibilities and mentorship of other staff.

Core Responsibilities (All Tiers)

• Manage caseloads while ensuring compliance with HCPF, CDPHE, and all applicable federal, state, and local regulations.


• Use strong judgment to proactively plan, problem-solve, and manage crisis situations.


• Monitor the quality of services and protection of placed adults.


• Advocate for client needs and implement services for optimal care.


• Supervise contractors and ensure team compliance with program expectations.


• Conduct unannounced home visits to assess compliance and safety.


• Monitor and coordinate all medical needs, including appointments, protocols, and medications.


• Implement service plans, formal protocols, behavior plans, and health assessments.


• Document all services and tracking data within 24 hours.


• Coordinate care and attend meetings with case managers, guardians, therapists, and advocates.


• Complete file audits and ensure compliance with CO Developmental Disabilities Standards.


• Prepare documentation for court hearings, HRC reviews, and team meetings.


• Attend clinical supervisions and case reviews.


• Provide 24/7 emergency on-call response for adults on caseload.


• Backup team members during vacations or absences.


• Uphold all Sample Supports policies and act as a mandatory reporter.


• Provide direct care support when needed and maintain physical ability to meet demands.

Tier-Specific Duties

Residential Coordinator I (Tier 1)

• Focused on high-quality care delivery, regulatory compliance, and direct support.


• Supports adults with disabilities and behavioral health needs.


• Collaborates with interdisciplinary teams to develop support plans.

Residential Coordinator II (Tier 2)

• Includes all RC I responsibilities plus:


• Mentors and supports RC I & II team members and PCA staff.


• Leads in developing treatment, safety, and behavior plans.


• Supports Residential Program Manager with onboarding, shadowing, and training.

Residential Coordinator III (Tier 3)

• Includes all RC III (Tier 2) responsibilities plus:


• Demonstrates advanced leadership, clinical expertise, and strategic decision-making.


• Provides elevated support during high-risk or complex client situations.


• Leads special projects, audits, and cross-functional collaboration efforts.


• May contribute to policy development and internal quality improvement initiatives.

Qualifications by Tier

• Bachelor’s degree in Human Services, Psychology, or related field (preferred)


• 1–2 years of experience working with individuals with disabilities and/or trauma


• Must be 18+ with valid driver’s license and reliable transportation


• Able to meet physical demands of the role


• Must complete and maintain certifications in:
  
  
  
  • CPR / First Aid
  
  
  • Medication Administration
  
  
  • Non-Violent Crisis Intervention (NVCI)
  
  
  
  

RC II (Tier 2):

• All RC II qualifications, plus:


• Minimum 1 year of direct residential care experience


• Demonstrated ability to mentor, lead, and manage complex caseloads

RC III (Tier 3):

• All RC III (Tier 2) qualifications, plus:


• Advanced experience (typically 2+ years) in residential and behavioral health settings


• Proven leadership in program development, compliance audits, or clinical supervision


• Strong skills in crisis intervention, interdisciplinary collaboration, and team development

Training & Development (All Tiers)

• Paid onboarding and ongoing training in:
  
  
  
  • Trauma-Informed Care
  
  
  • Developmental Disabilities
  
  
  • Behavior Intervention & Support
  
  
  • Ethics, Rights, and Advocacy
  
  
  
  


• Access to continuing education and clinical supervision (if applicable)

Health & Financial Benefits:

• Flexible Paid Time Off


• Medical Insurance including Dental and Vision


• Postpartum Wellness Package


• Hospital Indemnity Benefit


• Flexible Spending & Dependent Care Accounts


• Monthly Employer Contribution to Dependent Care Accounts


• Accident & Short Term Disability Insurance


• 100% Employer Paid Life & Voluntary Term Life Insurance


• Pet Insurance


• Mileage Reimbursement


• Cell Phone Reimbursement


• Discounted Cell Phone Plans


• 401k With Up to 4% Match

Wellbeing Benefits - Only at Sample Supports:

• Weekly Catered Lunches


• Employee Assistance Program with Free Mental Health, Legal, and Financial Resources


• Monthly Wellness Seminars


• Paid Professional Development & Certification Opportunities


• Free Clinical Supervision for Qualified Degrees


• Annual Anniversary Gifts & Celebrations


• Bonus Opportunities for All Positions


• Dream Project - See Our Dreams Here!


• 5 & 10 Year Anniversary Trips - See the Trips Here!


• Virtual Sleep Training & Night Nanny Services for Eligible Parents


• Tenured Discount Codes with Happy Vacation Homes


• Weekly Meal Services for Eligible New Parents


• Supplemental Parental Leave Pay for Qualified Employees

Ready to Make a Difference?

We’re looking for driven, compassionate professionals who are committed to empowering individuals with disabilities. Whether you're just starting in case management or are a seasoned professional looking to lead, we have a tier that fits your experience and aspirations.