Residential House Manager 6012-01

The House Manager is responsible for the supervision of Direct Support Professionals working in their program, the health and safety of persons served, and the day-to-day operations of the residential site. Essential skills include empathy, compassion, teamwork, striving for excellence, willingness to learn, and a desire for a challenging growth opportunity.
The Residential House Manager must have the ability to work and promote a flexible schedule based upon the staffing and care needs of the residential work site. This position will be compensated on an hourly basis.

Sign on Bonus! Paid Training!

Full-time: 40 Hours

Schedule: Three 1st shift days and Two 2nd shift days as agreed upon with supervisor!

Salary: $23.50-$25

Benefits Eligible: Medical, Dental, Vision, Short/Long Term Disability/ 403(b), Life Insurance & More.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains a work-site that is representative of the Agency’s core values
• Ensures house operations are in compliance with the Department of Developmental Services (DDS) regulations (115 CMR)
• Oversees that house operations and services reflecting the Quality of Life Areas (Personal Well-Being, Personal Growth and Accomplishments, Community and Social Connections, Individual Control and Rights and Dignity)
• Fosters a work-site that respects confidentiality, complies with HIPPA and protects the rights of persons served and employees
• Serves as the Human Rights Officer and ensures that both persons served and residential house staff receive Human Rights training in compliance with Agency policy
• Ensures a “home-like” environment, a home that is clean, well-maintained, and representative of all Agency and OQE (Office of Quality Enhancement) standards.
• Knowledge, adherence, and implementation of the Agency policies in accordance with the Residential Operations Policy and Procedure Manual. Provide appropriate corrective action when necessary.
• Ensures ongoing communication with parents, guardians, day programs, physicians, pharmacist, Program Directors, and funding sources.
• Coaches, trains and develops high-performing work teams.
• Administrative Responsibilities:
• Ensures MAP regulations are maintained according to DDS and DPH (Department of Public Health)
• Ensures that staff on shift have all current certifications required by the Agency
• Maintain all records and daily documentation pertinent to persons served and organizational practices. Ensures data is recorded appropriately.
• Oversee 509 Compliance for Health Eating and the Healthy Eating Officer
• Oversee the House Safety Officer
• Prepare staff meeting agendas, facilitate the staff team meetings, orients, trains and supervises the activities of the Assistant Residential House Manager and Direct Support staff
• Provide feedback, coaching and formal evaluations of the Assistant Residential House Manager and Direct Support Staff
• Implement staff recognition and promotes a positive work-site
• Prepare, verify and submit timely payroll and mileage
• Reports all work-site injuries to the Program Director and Human Resources.
• Facilitate and implement ADA requirements in conjunction with the Director of Human Resources & Professional Development.
• Maintains the Residential House Master Schedule as approved by the Residential Program Director
• Manages or delegates management of the Residential House Budget and Person’s served Individual Personal Needs Spending Accounts
• Attend meetings with management personnel from other agencies and the Department of Developmental Services as requested by Program Director.
• Provide programmatic coverage through schedules prepared four weeks in advance using the allotted FTE’s.
• Prepare and verify all payroll and mileage sheets and forward to the office within required timelines.
• Submit all weekly and monthly paperwork as requested and/or in compliance with established timelines.
• Promote cost effectiveness by monitoring electric and telephone usage, etc., and ensure reimbursement as needed.
• Oversees and ensures that maintenance/repair needs are reported immediately and that all home inspections are maintained
• Maintain program within fixed monthly budget (menus, household items, utilities).
• Balance checkbook and submit accurate House Budget monthly.
• Submit all weekly and monthly paperwork as requested and/or in compliance with established timelines.

Supervisory Responsibilities:

• Monitor and ensure annual evaluations for employees in chain of supervision have measurable statements, are complete, include constructive feedback and are on time.
• Implement Agency policies and procedures as stated in Agency policy manual, and provide appropriate corrective action.
• Monitor and ensure annual evaluations for employees in chain of supervision have measurable statements, are complete, include constructive feedback and are on time.
• Oversees and ensures staff training and implementation of Behavior Plans, and all data collection associated with Behavior Plans and Psychotropic Medication Treatment Plans
• Ensure that all staff maintains required certifications.
• Collaborate with Assistant Residential House Manager on all necessary issues.
• Implement staff recognition and promote positive working relationships.

Person Served Responsibilities:

• Ensures house operations are in compliance with the Department of Developmental Services (DDS) regulations (115 CMR)
• Knowledge, adherence, and implementation of the Agency policies in accordance with the Residential Operations Policy and Procedure Manual.
• Assign advocates for each individual living in the home and delegate advocate responsibilities.
• Coordinates and ensures those supported receive ongoing medical, dental, psychiatric services including accurate doctors’ orders and scripts.
• Oversees the implementation of ISP goals, attends ISP meetings as requested by the Program Director

MARGINAL DUTIES AND RESPONSIBILITIES:

• Maintain First Aid, CPR, MAP & PABC certifications.
• Complete Agency Orientation.
• Maintain training specific to individual programmatic issues.
• Complete forms, questionnaires and reports as required.

PHYSICAL AND MENTAL REQUIREMENTS:

• Ability to manage multiple priorities.
• Ability to work and promote a flexible schedule based on programmatic coverage, weekends, holidays, and program emergencies.
• Good written and verbal communication skills.
• Excellent interpersonal skills.
• Ability to maintain effective time management skills.
• Ability to plan and organize administrative duties, as well as, the activities of others.
• Actions should reflect judgment that would not jeopardize the health and safety of the individuals we support.
• Ability to advocate and establish rapport with the people we support and their families, co-workers and service providers.
• Ability to motivate staff team and the people we support

• B.A. or B.S. Degree preferred with one year experience in human services
• Must be 21+ years old, have a High School Diploma or GED, a valid driver’s license, daily use of a car on site (preferred but not required) and be available by telephone for daily contact.