Residential Life Manager

The Residential Life Manager will lead student community building, bringing a passion and wealth of knowledge and experience for connecting students of diverse backgrounds to create a community mutually shaped to meet each member's needs; where students are both self-determining and interdependent. As one of the most connected roles to students, the Residential Life will live in the residence hall with students from over 40 countries, fostering close relationships and providing the support and resources for students to thrive. The Residential Life Manager is a culturally dexterous and globally minded individual who understands the importance of engaging deeply across differences.

Directly reporting to the Global Director of Student Life, the Residential Life Manager acts as an integral member of the Student Life Team in San Francisco. The Residential Life Manager supports all community activities in the city and provides an immersive and supportive environment for students during

Responsibilities:

Community Development

●    Oversee the Residential Assistant (RA) team, including recruiting, hiring, and training during summer.

●    Run weekly team and 1:1 meetings.

●    Oversee the live-in Graduate Assistant (GA), who reports to the Residential Life Manager.

●    Support students in their development across five learning outcomes - Professional Development, Interpersonal Engagement, Self-Management & Wellness, Intercultural Competence, and Civic Responsibilities

●    Oversee the Informal Conduct Policy as outlined in the Student Handbook and escalate conduct issues as necessary to the Global Director of Student Life.

●    Attend and contribute to Community Care Initiative meetings.

●    Serve as a primary responder for in-residence concerns and response

Residence Hall & Operations

●    Oversee and manage the common room areas, including reservations for the specific common areas of the residential complex.

●    Oversee check-ins and check-outs at the start and end of each semester

●    Oversee compliance with building regulations.

●    Assist with summer housing operations, residence hall oversight, and planning for the academic year during the summer months.

●    Collaborate with the Residence Hall Manager and communicate effectively to ensure the residence hall meets the needs of the student residents.

  San Francisco Student Life Team Member

●    Recruit and supervise assigned student interns

●    Live in the residence hall and act as a day-to-day resource for students during normal business hours.

●    Hold the emergency phone on a rotating weekend basis, once every five weekends from Fri - Sun to respond to and triage unexpected and serious incidents effectively.

●    While holding the emergency phone, on-duty staff must remain in the Greater 9-County Bay Area to respond to emergencies.

●    Attend weekly team meetings, one-on-ones, and other recurring meetings.

●    Other duties as assigned by the Directors of Student Life & Operations, SF

QUALIFICATIONS

●    Bachelor’s degree (or equivalent) in an appropriate field.

●    1-3 years’ professional experience in community development within an international student higher education setting

●    Excellent communication skills (both written and verbal)

●    Experience living abroad in international, multicultural settings with individuals from diverse backgrounds.

●    Knowledge in crisis management and emergency response.

●    Strong interpersonal and communication skills.

●    Proficient in technology communications tools and platforms.

●    Required to live on-site.

●    Ability to solve complex problems relating to student matters.

Salary : $68,000-$75,000