Residential Manager

The Worcester County Developmental Center (WCDC) is looking for a Residential Manager to join our fast-paced, client driven team.  The Residential Manager (RM) supervises the Direct Support Professionals (DSP) that work in WCDC homes to ensure that clients in our Residential Program lead safe and meaningful lives.  The ideal candidate will collaborate with WCDC residential team in the planning, decision making, facilitation of processes, procedures, and policies.  Success in this position also requires a willingness to make decisions and exhibit sound and accurate judgement.  This is an exempt position that reports directly to the Residential Director (RD).  

Salary: Salary will be commensurate with experience.

Hours:  Rotating monthly schedule to include weekends and participate in the on-call rotation.  The duties and hours depend upon the needs of the program. 

Job Responsibilities:

• Serve as the central point of contact between clients, client families, relevant partner service organizations and relevant WCDC departments to empower residents to lead rich and meaningful lives.   
• Perform on-site resident visits to make sure all WCDC residential properties are compliant with WCDC policies and COMAR regulations with regards to cleanliness, security, and safety.  
• Ensure WCDC residences are fully staffed per the ratios and client-specific needs stipulated in individual Person-Centered Plans. 
• Participate in the interviewing, hiring, and training process for new residential staff members. Provide on-call support to staff members on a rotating basis.  
• Ensure all residential staff pass and maintain certifications in Med Tech, CPR, First Aid, Mandt, special needs training and other related training as required. 
• Monitor employee performance and attendance as required by WCDC policy to ensure timely and accurate payroll.  
• Ensure daily, weekly & monthly completion of requisite forms (online and paper where required) documenting services provided to ensure timely and accurate billing for services provided.  
• Review specified residential expenses monthly to assure WCDC residences come in at or under budget.  
• Other duties as assigned. 

Physical Demands/Work Experience: Must be able to stand and walk 90% of work time, sit and/or drive 10%. Must be able to lift, carry, push, and/or pull 60 pounds, must be able to stoop, kneel, crouch and reach. All of the requirements are necessary to properly supervise and assist individuals with disabilities. Should be able to climb stairs/ladder and have good balance. Vision is required to drive.

Benefits: Medical, Vision, and Dental insurance; Life insurance; 401K and 401K match; Paid time off; and Referral Program.

Education: Bachelor's degree required in Human Services or other related field. May substitute 2 – 5 years of leadership/management experience for required degree.

Qualifications:

• At least 2 years of management experience required.
• Valid driver's license with a clean driving record.
• Proven experience with team collaboration and employee engagement and leadership.
• Detail oriented, organized and results driven.
• Ability to work effectively in a fast paced and highly collaborative environment.
• Ability to multitask and remain flexible as your day may quickly and without warning shift in an unexpected direction.