Residential Mgr II (2+sites)

Description

The Residential Manager is directly responsible for ensuring the creation of a safe and healthy environment that fosters communication, a sense of well-being, empowerment and support to the consumers supported by the program. The Manager is responsible for overall management of the residential site(s) they supervise and all staff working in the site/group(s). The Residential Manager will provide direct supervision of the Lead Direct Support Professionals and Direct Support Professionals (DSP) in the sites they supervise. The Residential Manager will act as a role model for employees regarding the expectations of how the job duties should be performed, the attitude to maintain while at work and appropriate interactions with consumers and other professionals. A commitment to the agency's values should be demonstrated as job duties are performed. Additionally, this is a full-time hourly position which is eligible for overtime pay (as approved). It is expected that the residential manager will work in ratio 40-hour workweek, with the flexibility to work non-scheduled hours to handle emergencies, appointments and other duties based upon staffing needs.

The Residential Manager will assist the Assistant Director and/or designee with the supervision of assigned personnel, including but not limited to Direct Support Professional Leads, Direct Support Professionals and students in the workplace. Provides oversight to home operations and performs duties in the areas of operational administration, home management, therapeutic intervention, teaching skills, documentation, Individual Habilitation Plan and/or Treatment Plan development. Responsible for ensuring daily structure and coverage to the residence, which includes supervision and assistance with living skills, personal care needs, case management, auditing medication, transportation service, crisis management, recreational and social activities. The Residential Manager communicates all significant behavioral changes in behavior level and notable incidents to the designated supervisory personnel. The Residential Manager acts as liaison and advocates for community resources. The Residential Manager    

is also responsible for ensuring a safe, therapeutic environment and adhering to all safety standards, Federal and State regulations and corporate policies. Ensure that services are rendered according to Apis or assigned affiliate’s mission and ethical standards. The Residential Manager is required to cooperate with all licensing staff in any inspection or investigation. Performs additional duties as deemed necessary by supervisor. The Residential Manager will work in ratio.

Essential Duties and Functions:

DIRECT DUTIES:

· Assists with daily living activities, including but not limited to planning and preparing meals, housekeeping, and assisting with personal hygiene, cleaning.

· Supports the independence of persons served by providing the assistance necessary to maximize their quality of life. 

· Models hope and optimism when encouraging persons served to achieve their potential. 

· Supports persons served in developing relationships and becoming involved in their communities. 

· Cultivates a safe and supportive relationship and environment.  

· Provides supervision and guidance to person served to build skills and competence. 

· Documents interactions and activities per policies and procedures 

· Monitors and responds to crisis situations or potential crisis situations consistent with best practice, policies, and procedures  

· Utilizes skills and competencies to respond to crises. 

· Reports suspected incidents of neglect, abuse or mistreatment consistent with the organizations policies and procedures

· Provide appropriate supervision and documentation around employee performance and development. 

· Maintains client confidentiality and adheres to the organization's ethical code. 

· Assists in maintaining the well-being and safety of persons served. 

· May assist consumer with daily medications. 

· Performs other duties as requested or assigned, verbally or in writing. 

Staff Supervision

• Provide front line supervision of all site staff.   
• Meet regularly with and provide supervision to each site employee to provide skill training and mentoring that supports staff development and document and address any identified needs for improvement.?? 
• Manage site scheduling including all callouts, no-shows and time-off requests to provide coverage as needed.? 
• Interview and make recommendations regarding new DSP candidates 
• Participate in and attend all planning and team meetings for each consumer.? 

Programming

• Respond appropriately to crisis situations by notifying the appropriate persons, completing/submitting incident reports.? 
• Report any medical concerns to the unit leadership and/or agency nurse immediately.? 
• Develop and coordinate the planning of monthly consumer activities and ensure their implementation, providing required funds.? 
• Overall day to day Management of units and sites as prescribed in ISP or treatment plans. 

Administrative

• Manage, monitor, and reconcile all site and consumer-related expenditures. 
• Oversee the maintenance, upkeep and safety of the physical site and site vehicles, reporting needed repairs, upkeep and conditions to the Unit Director. 
• Monitor and ensure the timely completion of all site documentation (logs, medications, inventories, incident reports, assessments, progress van logs etc.) and communicate issues and/or problems directly to Program Director. 
• Ensure home is prepared for State licensing visits including consumer files, medication records, and physical site. 

Other duties as assigned. 

Essential Duties Addendum

Residential Manager II will have supervisory responsibility over 2 or more sites.

Requirements

Qualifications

• High School Diploma
• Minimum of three years of experience related to working with individuals with developmental disabilities or mental illness
• Must be at least 21 years of age with a valid non-provisional driver’s licenses. 
• Supervisory experience preferred.
• Demonstrates a strong working knowledge of the appropriate regulations, RHD values and program policies and procedures.? 
• Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job. 
• Valid Driver’s License and personal vehicle with state minimum liability insurance coverage.

Subject to employment screenings, including FBI clearance, if applicable. Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.