We are looking for talented professionals to be a part of a dynamic team. We place a focus on professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.
The Residential Operations Grounds Support professional is responsible for maintaining the cleanliness, organization, and overall aesthetic of the exterior areas of a private residence. This includes patios, walkways, outdoor furniture, garages, and utility spaces. The role also provides support to the kitchen and housekeeping teams, contributing to a well-kept, guest-ready home environment. The ideal candidate is detail-oriented, proactive, discreet, and capable of working independently in outdoor settings.
ESSENTIAL DUTIES & RESPONSIBILITIES
Exterior & Grounds Maintenance
- Clean and maintain all exterior living spaces, including patios, lanais, decks, and walkways
- Remove dust, pollen, spiderwebs, leaves, and other debris from surfaces
- Detail, wipe down, and rearrange outdoor furniture as needed
- Cover or uncover BBQs, fire pits, and patio furnishings based on occupancy and weather
- Perform scheduled power washing of stone surfaces, decks, and walkways
- Clean exterior windows, doors, and ledges
- Maintain cleanliness and organization in garages, storage areas, and outdoor trash zones
- Monitor and report issues related to outdoor lighting, irrigation, pest activity, and furniture condition
- Assist with basic landscaping tasks such as sweeping, light raking, and debris removal
Housekeeping & Kitchen Support
- Maintain cleanliness of kitchen spaces, including prep areas, grills, ovens, floors, and sinks
- Assist with the setup and breakdown of outdoor meals and private events
- Support trash disposal and contribute to deep cleaning tasks (e.g., upholstery cleaning, vent maintenance, high dusting)
- Perform general housekeeping tasks including vacuuming, mopping, and dusting
- Sanitize kitchen equipment, utensils, and dishware following meals
- Operate dishwashing equipment and properly store cleaned items
General Property Support
- Safely handle, use, and store cleaning supplies and chemicals
- Conduct routine safety checks and report maintenance concerns promptly
- Operate utility vehicles and company vans for transport and logistical support
- Assemble or move furniture and equipment as directed
- Clean and refuel company vehicles weekly
- Work professionally and discreetly in the presence of homeowners and guests
- Perform additional duties as assigned by management
QUALIFICATIONS
- High school diploma or equivalent preferred
- Valid driver’s license required
- Prior experience in private estates or high-end hospitality environments preferred
- Proficient in the use of outdoor cleaning equipment (e.g., blowers, pressure washers, ladders)
- Comfortable performing a combination of outdoor maintenance, kitchen support, and light housekeeping duties
- Maintains the highest standards of professionalism, privacy, and discretion
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- Ability to lift and carry up to 50 lbs regularly
- Frequent standing, walking, kneeling, bending, and climbing
- Willingness to work outdoors in various weather conditions (heat, wind, rain, humidity)
- Exposure to cleaning agents, dust, and pollen
- Availability to work weekends, holidays, and flexible hours based on household needs
- Ability to safely operate utility vehicles
CORE COMPETENCIES
- Attention to Detail: Maintains a high standard of cleanliness and presentation in all areas
- Discretion & Integrity: Demonstrates respect for the privacy of residents and guests
- Initiative: Self-motivated with a proactive approach to maintenance and housekeeping tasks
- Communication: Clear, respectful, and professional in both verbal and written interactions
- Problem Solving: Identifies and addresses minor issues independently
- Team Collaboration: Works cooperatively across departments to support the household’s operations
- Environmental Awareness: Regularly monitors the condition of outdoor areas, identifying areas needing attention
Salary Range
$40 - $45 USD
We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.
Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate. We encourage applicants from all ages and backgrounds.