Residential Program Manager

Residential Program Manager

About the Role

We’re seeking a Residential Program Manager who leads with compassion, communicates with confidence, and ensures high-quality, person-centered care.

In this role, you’ll oversee host home placements, family caregivers, and supported apartment services—supporting adults with intellectual and developmental disabilities in safe, respectful, and compliant environments.

This is a leadership position for someone who thrives in a fast-paced, people-centered environment and can balance relationship-building with accountability and compliance.

To be considered for this role, you must complete the Culture Index Survey (link here). This is not a test - there are no right or wrong answers. It helps us build well-balanced teams and match people with roles where they can thrive.

What You’ll Do

• Oversee residential services and ensure compliance with all state and federal regulations (HCPF, CDPHE, etc.)


• Oversee daily operations of an 11-bed Assisted Living Facility


• Supervise, coach, and support residential team members, setting a positive and accountable team culture


• Serve as a key point of contact for families, providers, case managers, and external partners


• Conduct unannounced home visits to ensure health, safety, and quality standards are met


• Maintain accurate documentation and prepare reports for audits, court hearings, and reviews


• Support and retain residential providers through mentorship, training, and ongoing communication


• Respond to emergencies and provide direct support as needed to ensure continuity of care


• Collaborate with interdisciplinary teams to support person-centered plans and client outcomes


• Ensure services are delivered in alignment with individual needs, rights, and safety standards


• Hire, train, and manage team members within the program

What You Bring

• Bachelor’s degree preferred (or equivalent experience)


• At least 2 years of experience in human services, case management, or a related field


• Experience supporting individuals with intellectual and developmental disabilities preferred


• Strong leadership, communication, and problem-solving skills


• Ability to manage multiple priorities and respond effectively in crisis situations


• Valid driver’s license and reliable transportation


• Willingness to obtain and maintain required certifications (CPR, First Aid, Medication Administration, etc.)

What Sets You Apart

• You lead with empathy while holding clear boundaries


• You stay calm under pressure and make thoughtful, informed decisions


• You’re highly organized and detail-oriented with documentation and compliance


• You’re passionate about supporting individuals in living meaningful, independent lives

Why Join Us

• Meaningful work that directly impacts people’s lives


• Supportive, team-oriented culture


• Opportunities for growth and leadership development


• A role where your voice and leadership truly matter

Health & Financial Benefits:

• Flexible Paid Time Off


• Medical Insurance including Dental and Vision


• Postpartum Wellness Package


• Hospital Indemnity Benefit


• Flexible Spending & Dependent Care Accounts


• Monthly Employer Contribution to Dependent Care Accounts


• Accident & Short Term Disability Insurance


• 100% Employer Paid Life & Voluntary Term Life Insurance


• Pet Insurance


• Mileage Reimbursement


• Cell Phone Reimbursement


• Discounted Cell Phone Plans


• 401k With Up to 4% Match

Wellbeing Benefits - Only at Sample Supports:

• Employee Assistance Program with Free Mental Health, Legal, and Financial Resources


• Monthly Wellness Seminars


• Paid Professional Development & Certification Opportunities


• Free Clinical Supervision for Qualified Degrees


• Annual Anniversary Gifts & Celebrations


• Bonus Opportunities for All Positions


• Dream Project - See Our Dreams Here!


• 5 & 10 Year Anniversary Trips - See the Trips Here!


• Virtual Sleep Training & Night Nanny Services for Eligible Parents


• Tenured Discount Codes with Happy Vacation Homes


• Weekly Meal Services for Eligible New Parents


• Supplemental Parental Leave Pay for Qualified Employees