Residential Sales Team Member

SUMMARY

ESSENTIAL JOB FUNCTIONS*

• 6 months training working closely with Head of Sales, current Sale Representative, and Project Managers
• Lead Management: Follow up on hot leads, guide potential clients through the sales process, and convert opportunities into projects.
• Coordination: Review and coordinate subcontractor bids to ensure accuracy and alignment with project requirements.
• Estimating & Pricing: Prepare accurate and detailed cost estimates for residential construction projects, considering labor, materials, and subcontractor costs.
• Client Engagement: Answer client inquiries with professionalism, ensuring clarity and confidence in our services.
• Proposal Development: Write comprehensive, persuasive project proposals tailored to client needs.
• Problem-Solving: Address challenges proactively, providing creative solutions that maintain project timelines and budget.
• Vendor & Subcontractor Relationships: Build and maintain a network of reliable subcontractors, architects, and vendors to support project needs.
• Collaboration: Work closely with clients, architects, and project managers to align project expectation and execution.
• Expected to commute to client estimates several times per week within a 30-mile radius of Burlington
• Strong business acumen required, with ability to make informed, strategic decisions
• Weekly team meetings with the Sales and Marketing Team

PREPARATION, KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma or general education degree (GED)
• Minimum of 5 years’ experience in residential construction with a strong understanding of building methods, materials, and costs
• Sales and customer service experience, with ability to build relationships and close deals
• Excellent organizational skills and time management, capable of prioritizing and meeting deadlines
• Proficient in Microsoft Suite (Excel, Word, & Outlook) and other relevant software
• Strong interpersonal skills & communication skills; personable & professional interactions
• Ability to handle rejection, pressure, and feedback constructively
• Team oriented mindset, willing to collaborate and assist in achieving collective goals
• Self-motivated and results driven with a sense of urgency and ownership of tasks
• Willingness to get hands-on as needed, including visiting job sites or addressing urgent issues
• Knowledge of construction and remodeling trades (electrical, plumbing, HVAC, plastering, painting, etc.), practices, procedures, techniques, tools and equipment, materials, specifications, cost, and applicable building codes

• Ability to read and understand architect and engineering plans
• Must be able to write contracts and communicate Fresh Start Contracting standards to prospective customers
• Competent understanding of Microsoft Office programs including Word, Excel, Outlook, and OneNote
• Ability to send and receive e-mails
• General computer literacy for functional use of other programs such as Dropbox, Salesforce, and Zoom
• Ability to use a smart phone
• Knowledge of construction supplies including lumber, windows, doors, and other building materials
• Knowledge of the latest products, technologies, and construction procedures
• Must have a reliable work vehicle
• A valid driver’s license is required
• Adhere to Fresh Start Contracting’s “Code of Conduct” presenting professional image in dress, grooming, and demeanor

• 401(k) with company match
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Phone stipend
• Gas stipend

• 8-hour shift
• Monday to Friday
• In-Person

• Burlington, MA 01803: Reliably commute or planning to relocate before starting work (Required)

SUPERVISORY RESPONSIBILITY