Residential Service Electrician

Job Title: Residential Electrician
 

About

One Call Electrical, Heating & Cooling Service has been the ‘go-to’ interior home service company for NJ homeowners for the past 27 years. With a top of the line customer service team and our Professionally Trained Technicians, we are able to provide high-quality service while building a family-like relationship with our client base.

Role

The Electrician will be responsible for all aspects of the installation, maintenance, inspection, operation and repair of the electrical systems in residential buildings. This includes; install and maintain wiring, control, and lighting systems, inspect electrical components, such as transformers and circuit breakers. 

Technicians will primarily respond to service calls, but will also do planned maintenance and/or installation as needed. Experience in the lighting and electrical repair industry is preferred. Our company offers on-the-job training and opportunities for wage increases based on skill improvement.

Responsibilities

The essential functions include, but are not limited to the following:

• Serving the clients by expertly servicing customers’ entire needs.
• Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service.
• Always explain to the client what service you are performing.  Explain and show the client how the company provides superior service.
• Install, maintain, modify and repair all electrical distribution systems and associated electrical equipment
• Inspect and test components of electrical systems, including transformers, transfer switches and switch gears
• Survey electrical systems, circuits and plans
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Establish rapport with clients to sell the right products and services.
• Re-check all electrical repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and that we did indeed fix it right the first time.
• Perform a proper inspection of the client’s entire electrical system.  Make sure you look for ways to prevent future breakdowns.  Properly use the Pricing Guide.  Do the right job for the client and everyone will win.
• Explain the club memberships to the client, giving them an opportunity to join.  Maintain an average conversion of at least 25% of non-club members and maintain a 90% renewal rate on existing club members.
• Maintain your truck so that it is neat and clean on the inside and outside at all times.  The truck is one of the best billboards that the company has.  Park the truck for the maximum impact of the “billboard” when possible.
• Obey the company Code of Ethics and the Team Rules.
• Maintain a clean, organized job site and well inventoried truck.
• Always be safety conscious both on the job and while driving.
• Participate actively in all training exercises, morning meetings and retreats.

Requirements:

• High school diploma/GED required 
• 5+ years’ experience in the electrical trade 
• Self-starter, reliable, flexibility with hours
• Strong customer service skills
• Understanding of the current regulations within the field 
• Excellent interpersonal communication skills on a technical level 
• Able to work both independently and as part of a team  
• General knowledge of power tools and techniques for care and safe use
• Maintain a valid driver’s license and acceptable driving record
• Demonstrable knowledge and skills for electrical installation, troubleshooting, maintenance and repair of electrical systems and equipment