Residential Service Technician

We are seeking a Residential Service Technician in Columbia, SC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.

What You’ll Do:

• Service and maintain residential security systems, ensuring timely and accurate troubleshooting


• Perform home walkthroughs to determine optimal configurations and opportunities for additional protection


• Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations


• Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently

What We’re Looking For:

• High school diploma or equivalent; technical training is a plus


• Strong sales skills with mechanical aptitude for troubleshooting and repairs


• Excellent communication, customer service, and a safety-first mindset


• Professional appearance and demeanor; alarm or telecom experience is a bonus

What’s In It For You:

• $45,000 to $60,000 average annual earnings (hourly training pay and 100% uncapped commission after training)


• Opportunities for advancement and long-term career mobility


• Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)


• Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance