Residential Services Director

Duties and Responsibilities:

• Supervises, schedules and evaluates direct care staff.


• Ensures that emergency shelter care is performed according to OCYFS's mission, policies and procedures, funding, performance indicators and OCYFS's vision and beliefs.


• Provides on-going training for direct care staff and identifies unmet training needs.


• Monitors Emergency shelter and QRTP record documentation.


• Reviews direct care staff client file & log documentation


• Coordinates and schedules on and off campus activities for OCC residents.


• Ensure that monthly/quarterly drills are assigned and performed.


• Prepares/maintains readiness for all State, local, or other licensure inspections.


• Ensure safety, organization and cleanliness of building in coordination with OCYFS maintenance staff and Facilities Director.


• Attends Management Meetings as scheduled


• Participates in OCYFS's quality improvement and serves on assigned committees.


• Reviews performance quality improvement reports to identify areas of needed improvement and participates in developing and implementation solutions to improve quality of service.


• Assist in development of yearly plan that supports OCYFS long term strategic goals.


• Participates in OCYFS's annual budget planning.


• Other duties as assigned.

Qualifications:

Minimum Education and Experience:

• Bachelor's Degree in a related field plus one year's experience in managing a child care facility, or a High School education and five year's experience in managing a child care facility.


• Supervisory experience required.


• Pass a drug screen and maintain a current TB card.


• Must have a current Arkansas Driver's license and insurable under OCC's commercial vehicle insurance policy.


• Must receive child maltreatment clearance through the Arkansas Child Maltreatment Central Registry.


• Must receive adult maltreatment clearance through Arkansas Protective Services-Adult Maltreatment Central Registry.


• Must receive Arkansas State Police criminal background clearance as mandated by Arkansas Department of Human Services, Minimum Licensing Standards for Child Welfare Agencies.

Skills and Knowledge:

The Residential Services Director works effectively with all agency staff members to promote a positive, productive ethical culture.

• Demonstrates knowledge of non-profits.


• Demonstrates knowledge of Arkansas licensing regulations.


• Demonstrates excellent communication skills


• Demonstrates ability to be a team leader and motivate others.


• Practices excellent organizational skills.


• Practices and models conflict resolution skills.


• Follows OCC code of ethics.


• Ability to collect and analyze data.


• Demonstrates cultural sensitivity to OCC's clients and families.