Residential Services Team Leader

About BrightPath Human Services

BrightPath Human Services is a mission-driven organization providing residential and community-based supports to individuals with intellectual and developmental disabilities. Our work is grounded in our core values: Compassion, Integrity, Empowerment, Collaboration, Equity & Social Justice, and Accountability.

Position Summary

The DSP Team Leader plays a key leadership role in ensuring high-quality supports and smooth day-to-day operations within residential programs. This position serves as a supervisor/mentor to Direct Support Professionals (DSPs), providing guidance, training, and oversight to ensure that each individual supported receives compassionate, person-centered care consistent with BrightPath’s mission.

Key Responsibilities

• Provide direct care and support to individuals in residential programs, promoting independence and community inclusion. This position is a full-time position. Each Team Leader is assigned 32 hours of Direct Care and 8 hours of administrative time a week. 


• Serve as a role model/mentor/supervisor for DSP staff, assisting with training, onboarding, and daily guidance.


• Complete weekly programmatic schedules.


• Monitor documentation for accuracy and compliance, including daily notes, incident reports, and medication records.


• Communicate effectively with team members, Program Manager, and clinical staff regarding individual needs and progress.


• Assist with implementation of ISPs (Individual Support Plans) and behavior support strategies.


• Ensure adherence to all BrightPath policies, ODP 6400 regulations, and health/safety standards.


• Participate in on-call rotations or emergency coverage as assigned.


• Support a positive, team-oriented culture within the home and organization.

Qualifications

• Minimum High School Diploma or GED required.


• Minimum 1 year of experience as a Direct Support Professional or equivalent role in human services.


• Demonstrated leadership skills and ability to guide and support a team.


• Valid Driver’s License and reliable transportation required.


• Ability to complete and maintain all ODP-required trainings and clearances.


• Excellent communication, organization, and problem-solving skills.


• Ability and willingness to obtain FLS certification through the NADSP within 6 months of employment (Company Paid).

Compensation & Benefits

• Competitive hourly wage


• Paid training and career development opportunities.


• Health, dental, and vision insurance.


• Paid time off and holiday pay.


• Employee recognition and advancement opportunities.