Residential Technician

Job Description

Axiom Care is a fast-paced, rapidly growing substance abuse treatment and sober living housing provider with locations in the Phoenix metro area and Apache Junction. We primarily serve low-income and justice-involved individuals who are seeking to change their life for the better.

JOB SUMMARY

The Residential Technician monitors clients, communicates and documents all occurrences, and helps to provide a safe, caring environment in which the clients can recover. The Residential Technicians are the lead role models in helping the clients to rebuild new lives. Requires maintaining a positive, productive attitude, even when clients may be argumentative or non-compliant.

DUTIES/RESPONSIBILITIES

• Monitor/supervise clients at all times, regardless of location (i.e. Recovery Community, 12 step meetings, gym, outside activities, Outpatient Clinic, wherever and whenever you are in the presence of active program participants.
• Develop and implement clinical treatment plans.
• Prepare for and facilitate psychoeducational group sessions.
• Assess clients for appropriate group participation.
• Ensure that clients adhere to facility rules. Guidance and assurance of program guidelines and requirements at the RC & RF, and wherever and whenever in the presence of active program participants.
• Support & Intervention - verbally support clients as needed in times of confusion, discontent, and disappointment, helping them to understand the value of the treatment experience while maintaining appropriate boundaries. De-escalation of situations through nonviolent crisis interventions and personal commitment to their wellbeing.
• Transport clients and/or staff to and from a variety of destinations at the direction and discretion of your immediate supervisor or designee.
• Record Keeping/Documentation – daily shift reports, client behavioral incidents and any consequences given to clients or turned in to staff, maintenance needs, forms or documents used by Axiom during a treatment episode.
• Perform inventory on office supplies and food, shop as needed. Making sure all supplies are kept adequately stocked and being certain to inform appropriate parties when supplies are low.
• Computer filing into electronic medical record.
• Prepare rooms/units for new clients - When a client discharges treatment, his/her unit must be prepared for the next client, including but not limited to laundry, bedding, sanitizing all areas and cleaning refrigerator.
• Obtain clinical supervision from a licensed behavioral health professional regularly, per facility requirements (will be provided by Axiom).
• Perform routine facility maintenance tasks as needed. IE: change lightbulbs, air filters etc.
• Help maintain a clean facility being sure that all trash is emptied, staff areas are kept clean and tidy, outside facility areas are kept debris free, IE: cigarette butts, fallen fruit, cups or any other items not in their appropriate place. General housekeeping as needed.

REQUIRED SKILLS/ABILITIES

• Valid Driver’s License with clean driving record, as determined by BBC’s insurance carrier
• Ability to operate 15-passenger van
• Must be 25 years of age (requirement in order to drive company vans)
• Knowledge of Windows, basic email, Microsoft Word, timekeeping software, and basic computer navigational skills.
• Ability to write professional correspondence and reports free from grammatical and spelling mistakes.
• Ability to read, analyze, and interpret emails, letters, policies, procedures, etc.
• Shift Flexibility
• Self-motivated and self-directed
• Team player
• High level of patience
• Active CPR and First Aid certification required (may be provided by Axiom).
• Active Fingerprint Clearance Card (residential locations).
• Negative TB Test result within past 12 months (residential locations).
• Medical background (MA or CNA) preferred
• Professional and/or personal experience with substance abuse treatment highly preferred
• BHT experience: 1 year preferred

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent preferred
• Self-administration of medication: 1 year (Preferred)
• BHT: 1 year (Preferred)

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.