Resort Lobby Ambassador - $19.45/hr

Are you looking for a place where meaningful moments are made together?  

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled: 

• Competitive pay 

• Medical/Dental/Vision/401K opportunities  

• Travel discounts  

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities 

As a Lobby Ambassador, a typical day will include:  

• Provide warm and welcoming greetings to all guests. Utilizes tools to seamlessly screen targeted customers and connect them to a Marketing Executive.  

• Supplies Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.  

• Ensures proper coverage and execution throughout the lobby as directed and maximizes interactions during peak arrival periods.  

• Promotes awareness of brand image internally and externally.  

• Assists with any additional strategies to drive Marketing efforts and Site Volume. 

• Takes inventories and ensures all desks in the lobby are stocked with appropriate levels of supplies and collateral. 

Guest Experience and Company Standards: 

• Welcome and greet guests; anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

To Become a Lobby Ambassador:  

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.  

• Available to work a flexible schedule to include weekends and holidays. 

• Position may require background and drug screening, in accordance with state and local requirements. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.