Resort Public Area Attendant

About Us 

Vertex separates itself from the competition by focusing exclusively on the hospitality sector. Through continual investment in our people, our technology, our processes, and our culture of accountability, we deliver exceptional service valued by elite clients across the country. 

Position Summary 

Vertex is seeking an experienced Public Area resort property in Orlando, FL. The Public Area is responsible for overseeing the cleanliness, presentation, and maintenance of all public and common areas throughout the resort, including lobbies, corridors, restrooms, pool decks, meeting/event spaces, back-of-house areas, and other guest-facing spaces. This role ensures these areas consistently meet brand and company standards, supporting an exceptional guest experience and ensuring consistent execution of client and company expectations. 

This role requires a highly visible, hands-on experience. 

Responsibilities 

• Oversee daily cleaning, upkeep, and presentation of all public areas, including lobbies, hallways, restrooms, elevators, pool and deck areas, meeting rooms, and outdoor common spaces. 

• Conduct regular walkthroughs and inspections to ensure cleanliness, safety, and quality standards are consistently met. 

• Coordinate with the Housekeeping Director deep-cleaning schedules, and special projects. 

• Ensure compliance with safety protocols, OSHA standards, and proper handling of cleaning chemicals and equipment. 

• Respond promptly to guest concerns or requests related to public space cleanliness and presentation. 

• Repairs, deep cleans, and upkeep of public area fixtures and furnishings. 

Qualifications  

• Strong knowledge of cleaning standards, procedures, and equipment for public/common spaces. 

• Ability to lead, motivate, and hold a team accountable to service and cleanliness standards. 

• Strong organizational and time-management skills; ability to manage multiple areas and priorities simultaneously. 

• Excellent communication skills, with the ability to interact professionally with guests and staff. 

• Ability to work flexible hours, including weekends, holidays, and early mornings/evenings as needed. 

• Physical ability to stand, walk, bend, and lift for extended periods, and to perform cleaning tasks as needed. 

Benefits 

• Pay Rate: $20 Hourly  

• Medical insurance 

• Dental insurance 

• 401(k) 

• Paid time off 

• Professional development and growth opportunities 

Equal Opportunity Employer: 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

The Public Area responsibilities are not limited to the responsibilities outlined in this job description. Management reserves the right to assign additional tasks and duties as needed to support operational requirements.