Primary Duties and Responsibilities
Develops, manages, and ensures integration of informational systems within the materials management department. Oversees the maintenance of the materials database and delivers reports upon request. Uses appropriate controls to ensure that materials are handled in standardized procedural ways. Leads, supports, and trains staff.
Demonstrates excellent communication between supply chain and materials. Collaborates within this team with the goal of continuous reduction in supply costs. Responsible for posting all patient charges before charges are dropped.
Perioperative Business Services: Evaluate documentation and charge workflows for accuracy and efficiency; verify medical records and surgical documentation to ensure appropriate revenue capture, and request missing documentation related to revenue capture. Analyze and reconcile surgical cases, item utilization, and vendor invoices related to material usage; ensure timely and accurate charge entry. Conduct audits, charge studies, and manual charge corrections; support billing with appropriate documentation. Develop and refine charge capture policies and procedures; participate and recommend strategies to enhance accuracy and timeliness of posting patient charges, per Hoag best practices. Work closely with Revenue Cycle and clinical teams; maintain effective communication with OR staff and vendors. Provide in-service training; maintain logs and prepare audit reports for internal and external use. Explain charges to patients/families and resolve discrepancies to ensure satisfaction. Adhere to hospital policies, PHI confidentiality standards, and regulatory guidelines related to HIPAA, tissue tracking, Medicare guidelines.
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