Resource and Referral Specialist- Bilingual

Private non-profit organization is seeking a Resource and Referral Specialist for their dynamic programs. Agency has a reputation for providing quality customer service to clients of all ages in the West Valley region of San Bernardino County.
Looking for a strong administrative person with organizational skills to join our energetic and skilled team.
Applicant must have direct experience providing administrative support in an office environment.

Responsibilities/Job Duties:

• Scheduling appointments, checking in clients, doing initial paperwork with clients, screening calls.


• Work to support clinical staff to assist in delivering a high quality of client care


• Entering referral, client data, and setting up assessments into our Electronic Health Records (EHR) System and County Electronic Health Record
  


• Reading court documents for client eligibility


• Check client Medi-Cal insurance daily


• Working with Children and Family Services (CFS) on referrals received


• Identifying local resources for clients


• Track monthly PEI activity for reporting and recap generation


• Fill in for support staff as needed


•  Work closely with Program Director to perform any administrative duties as needed

Requirements:

• High School Diploma required (Some college credits preferred)


• A minimum of 1 year experience providing administrative support in an office environment


• Proficient in Microsoft Office 365 Products (Outlook, Excel, Word)


• Possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency’s Personnel Policy; Motor Vehicle Operating Standards


• The ability to work under general supervision with other staff to accomplish daily front office tasks

Benefits 

• 4 day work week


• Health benefits 


• Sick and Vacation


• Retirement benefits