Resource Coordinator

Be responsible for appropriate resource planning of field service employees within Salesforce Review Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were received Update job schedule due to customer changes, emergency work, and schedule changes Schedule warranty, emergency, and productive jobs Obtain necessary test equipment and materials based on job requirements Field emergency customer calls to gather critical information and pass it on to the appropriate party for action Provide clear project details and customer expectations on work to be performed Complete work order requirements and update when orders can be invoiced Participate in backlog meeting reviews Maintain strong communication with sales engineers, Sales, and customers Handles administrative tasks of District Operations Center - shipping and receiving, ordering test equipment or materials needed of job sites High School Diploma or GED equivalent Minimum of three (3) years of experience with customer service, scheduling, planning, or project coordination in a manufacturing or service environment Must be authorized to work in the United States without company sponsorship now and in the future No relocation is being offered for this position. Only candidates residing within a 50-mile radius of location listed in the job description will be considered. Active duty military candidates are exempt from this requirement. Associate's degree from an accredited institution Knowledge of power distribution, control products, as well as field service practices and procedures, employee relations and quality programs. Occasionally required to lift/carry/push/pull up to 50 pounds We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.