Resource Specialist - Temporary

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.

Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally.

POSITION SUMMARY: The Resource Specialist (Temporary) supports a critical initiative to consolidate, standardize, and improve operational resources across multiple platforms, including the Policy & Procedures Manual, Learning Management System (Dominium University), and Service Desk Knowledge Base.

This role brings structure and clarity to fragmented content environments by identifying duplication, establishing governance standards, and creating scalable systems that improve how team members access and use information. The ideal candidate is highly organized, analytical, and systems-oriented, with the ability to manage complex content across multiple platforms.

ESSENTIAL FUNCTIONS:

1. Conducts comprehensive audits of content across Policies & Procedures, LMS, and Service Desk platforms


2. Identifies duplicate, outdated, and conflicting resources and catalogs content by topic, audience, and system location


3. Establishes clear definitions and standards for policy, procedure, training, and knowledge base content


4. Recommends and documents a standardized content governance framework, including source-of-truth ownership by content type


5. Consolidates and eliminates duplicate or redundant materials across systems


6. Aligns and reconciles conflicting information by partnering with subject matter experts to ensure accuracy and relevance


7. Designs and implements structured, user-friendly frameworks for organizing policy documentation, LMS content, and Service Desk knowledge articles


8. Develops consistent naming conventions, tagging standards, and categorization methodologies


9. Improves content accessibility and findability through enhanced organization, tagging, and system structure


10. Recommends enhancements to search functionality, including keyword optimization and metadata improvements


11. Develops documentation, guidelines, and playbooks to support ongoing content management and sustainability


12. Establishes repeatable processes to maintain accurate, organized, and non-duplicative resources


13. Provides recommendations for long-term ownership and governance of content across systems

QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)

• High school diploma or GED required


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with property management software preferred.


• Strong verbal and written communication skills, with the ability to clearly convey complex information to diverse audiences.


• Experience in knowledge management, content strategy, learning systems, or related field


• Experience within property management or a multi‑site operational environment highly preferred

About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families – often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.