At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).
MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!
Join Our Team!
Competitive Pay
Advancement Opportunities
Medical, Dental & Vision Insurance
HSA Account w/Company Contribution
Pet Insurance
Company provided Life and AD&D insurance
Short-Term and Long-Term Disability
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Employee Referral Bonus Program
Social Recognition Program
Employee Engagement Opportunities
CALM App
401k (with a matching program) / Roth IRA
Company Discounts
Payactiv/On-Demand Pay
Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
troubleshooting of appropriate equipment and/or services provided to meet those needs.
Reports To: Director or HUB Manager
Responsibilities & Duties:
Documents the order for respiratory equipment and/or services from the referral source, physician, customer, family member, or caregiver. Collects additional information and/or authorization if referral is from other than the physician.
Assesses the need of the customer and the best choice of equipment and/or services to meet those needs, involving the customer, family, and/or caregiver in the selection process.
Acts as a liaison between the company and the customer, family, caregiver, physician and other health care agencies and staff on the case.
Instructs customer in the proper use and care of the equipment according to the written policies and procedures for that equipment. Educates oxygen patients on their disease process and purpose/benefit of oxygen therapy as part of their treatment to help improve compliance to physician orders.
Communicates with the customer’s physician on changes in the customer’s condition and/or needs and carries out adjustment to the customer’s Plan of Care/Treatment.
Completes customer accounts paperwork, including Plan of Care/Treatment, Equipment Contact forms and assessments, and discharge plans for respiratory customers as needed per policy.
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