Response Team Analyst III - Immediate Start

Responsibilities:

• Handle a large volume of incoming requests based on specific market needs
• Maintain the SLA and productivity within set parameters
• Prepare responses that conform to applicable policies, governing style and format
• Triage and review incoming material and independently determine the need for assembly and preparation of an escalation
• Clearly respond to process and policy questions from external parties and internal partners
• Identify legal deficiencies of the legal processes and inquiries or policy misalignment and notify and assist appropriate partners and/or counsel
• Conduct relevant research and use data to support escalations and business cases with understanding operational risks
• Provide support to FTEs on operational projects, as needed
• Support Leadership with requests for operational workstreams

Minimum Qualifications:

• BA/BS degree
• Minimum 3 years of experience as a legal assistant or paralegal in a law firm or corporate policy or legal department
• Experience with various computer systems, internet technology and software (PC, Mac, MS Office, Google Suite)
• Ability to learn quickly and efficiently relevant internal technology, platforms, and tools
• Ability to work with flexible schedule, including evenings and weekends
• Self-starter and sustained self-driven productivity
• Experience prioritizing multiple functions and tasks while managing work time without compromising quality
• Experience working independently and using judgment with minimal direct supervision
• Exceptional organizational skills and detail orientation
• Strong communications and interpersonal skills
• Strong work ethic, excellent judgment, sense of responsibility, diplomacy and ability to work under pressure
• Team player, ability to work well with other team members to achieve objectives on an often-short timeline
• Use of good judgment in handling sensitive matters and an ability to maintain confidentiality
• Passion for helping others
• Fluency in reading and analyzing legal documents in Portuguese and Spanish

Preferred Qualifications:

• Experience working at a tech company or with tech clients

Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, competencies, experience, location and end client requirements).

Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.