Restaurant Floor Manager

Candidates must have Saturday, Sunday, and Monday AM/PM availability as well as for holidays. Flexibility preferred.

A LITTLE ABOUT US

Welcome to El Dorado Kitchen, where hospitality meets culinary excellence in the heart of Sonoma! Centrally located right on the corner of the lively and historic Sonoma Square, our 27-room contemporary boutique hotel and award-winning restaurant thrives on the bustling energy of the plaza. Executive Chef Armando Navarro's celebrated menu showcases the finest Sonoma ingredients that change with the seasons, creating an atmosphere where joy and exceptional dining experiences come together.

We offer a unique work environment that emphasizes the personal touch for our guests and fosters a positive, professional, and healthy workplace for our team members. At EDK, we believe in the power of hospitality to create memorable moments and genuine connections.

WHY YOU'LL LOVE WORKING WITH US

Join our strong, stable team where growth isn't just encouraged-it's part of our culture! We're committed to mentoring and developing our team members into confident, capable leaders. Our property and company actively promote growth opportunities, providing you with the support and guidance needed to advance your career in hospitality.

Experience the joy of restaurant work in an environment that celebrates both teamwork and individual achievement, all while serving guests in one of California's most beautiful wine country destinations.

CONVENIENT LOCATION: Just 21 miles from Santa Rosa, 14 miles from both Napa and Petaluma-making your commute as pleasant as your workday!

WHAT WOULD YOU DO AS A Floor Manager?

As part of our management staff, you'll be at the heart of our hospitality mission:

• Courteously greet, escort, and thank guests upon departure, setting the tone for exceptional experiences


• Take food and beverage orders with expertise and enthusiasm


• Retrieve and serve alcoholic/non-alcoholic beverages and food orders according to our high service standards


• Process payments efficiently while maintaining proper cash handling procedures and security protocols


• Ensure the security and confidentiality of all guest information


• Create excellent guest experiences that ensure satisfaction and build lasting memories


• Assist in maintaining our beautiful restaurant space and equipment


• Support management in fostering our positive, cohesive team culture through mentorship and leadership

REQUIRED COMPETENCIES

We're looking for someone who can:

• Stay organized and think clearly while analyzing and resolving challenges with sound judgment


• Work collaboratively with vendors and back-of-house team members in our fast-paced environment


• Perform duties with efficiency and meticulous attention to detail


• Thrive as part of our cohesive team while contributing to our joyful work environment


• Communicate clearly and legibly in all interactions


• Handle basic mathematical calculations accurately


• Work independently with minimal supervision while supporting team goals

KNOWLEDGE AREAS:

• Team Development: Training team members on service excellence and our hospitality standards


• Technology Systems: POS and reservation systems (we use TOAST and OpenTable)


• Restaurant Operations: Complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code


• Beverage Expertise: Intermediate knowledge to speak confidently about our wines by the glass, signature EDK cocktails, and beer selections


• Culinary Knowledge: Comprehensive understanding of all menu items, including prices, preparation methods, ingredients, and quality standards for taste, appearance, texture, temperature, portion size, garnish, and presentation


• Legal Compliance: Complete knowledge of state liquor regulations, particularly those regarding service to minors and intoxicated persons


• Equipment Management: Proper maintenance and operation of all restaurant equipment


• Standards Excellence: Complete knowledge of and compliance with all company and departmental service standards and policies

MINIMUM QUALIFICATIONS:

• Two years of experience as a casual upscale dining Server or equivalent


• One year of supervisory experience


• Ability to communicate effectively in English with guests, management, and co-workers


• Food Handler Certification

PREFERRED QUALIFICATIONS:

• High school diploma


• Computer training on POS systems


• Prior guest relations training


• Basic proficiency in Microsoft Office

READY TO GROW WITH US?

Join El Dorado Kitchen and become part of a hospitality team that values joy, growth, and exceptional service. We're excited to mentor you into the strong leader you're meant to become while you help us create unforgettable experiences for our guests in beautiful Sonoma wine country.

El Dorado Kitchen is an equal opportunity employer committed to creating an inclusive environment for all team members.