Restaurant Floor Supervisor

Company : Goodstone

Job Type : Full Time

Middleburg, Va 20117

Number of Applicants

000+

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Job Description - Restaurant Floor Supervisor

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

ob Title: Restaurant Floor Supervisor
Department: Restaurant
Reports To: Restaurant Manager

Job Summary

At Goodstone Inn & Restaurant, we pride ourselves on creating memorable dining experiences built on excellence in food, wine, service, and ambiance. As a Restaurant Floor Supervisor, you will be a hands-on leader who ensures smooth daily operations, motivates and supports the service team, and delivers high hospitality to every guest.

This role requires balancing guest satisfaction, staff development, and operational efficiency. You will oversee front-of-house operations, maintain service standards, manage reservations, and partner with both the culinary and guest services teams to provide seamless experiences.

Key Responsibilities

Lead, train, schedule, and supervise all front-of-house serving staff.

Set and maintain service stations and dining areas to Goodstone standards.

Ensure prompt, courteous, and professional service throughout guest interactions.

Manage guest concerns with efficiency, professionalism, and warmth.

Conduct table touches to build rapport and gather guest feedback.

Oversee reservations (OpenTable) and confirm guest details or special requirements.

Coordinate with Guest Services for in-house reservations and special requests.

Collaborate with the culinary team to ensure timely and accurate service.

Support staff during peak service times to maintain consistency and flow.

Complete daily reports, shift paperwork, and inventory needs for supplies.

Monitor and uphold presentation standards, menu knowledge, and wine service.

Qualifications

A high school diploma or GED is required; hospitality coursework is preferred.

Minimum 2 years of fine dining experience in supervisory or leadership roles.

Strong communication and interpersonal skills.

Must be at least 21 years of age.

Professional appearance; visible tattoos must be covered.

Advanced wine knowledge preferred.

Reliable transportation.

Flexible schedule including mornings, evenings, weekends, and holidays.

Work Environment & Physical Demands

Professional hospitality setting with a mix of indoor/outdoor work.

Requires standing/walking for extended periods (6+ hours).

Ability to lift, carry, or move items up to 40 lbs. regularly and 50 lbs. occasionally.

Must bend, stoop, squat, and climb stairs as needed.

Ability to work effectively under pressure, multitask, and adapt quickly to changes.

Supervisory Responsibility
Direct supervision of front-of-house staff.

Additional Notes: This description is not intended to be all-inclusive. Responsibilities may shift as needed.

Goodstone Inn & Restaurant is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace. All employment decisions are based on merit, competence, and business needs. Goodstone is a proud drug-free workplace.

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

The Goodstone Inn & Restaurant is a privately owned property situated on the outskirts of the charming town of Middleburg, Virginia. Goodstone is located less than ten minutes from the center of town and offers numerous activities, lodging accommodations, and dining. As part of the Goodstone Team, we are committed to inspire and instill a passion for excellence and provide you with the opportunity to excel and grow as a team player!

Original job Restaurant Floor Supervisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Restaurant Floor Supervisor

Job Description - Restaurant Floor Supervisor

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