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Restaurant General Manager

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Job Description - Restaurant General Manager



We’re more than just a team – we’re a community dedicated to making a difference every day.


At The Alfond Inn and Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you!


This position’s primary job duties are to oversee the safe and efficient operation of the restaurant and lounge.  This manager supervises a staff that consistently provides excellent guest service while promoting profitability for the hotel. 


Job Duties and Responsibilities:



  • Develop programs, menus, promotions and advertising to enhance sales, increase revenues, and drive guests to restaurant/outlets

  • Support all F&B employees; must be able to perform responsibilities of all positions should unexpected volume or training be required

  • Prepare work schedules in accordance with forecasts, staffing guidelines and labor productivity goals 

  •  Assure all beverage servers are properly trained in local and state beverage service laws and comply with Olympia company beverage service policies and procedures

  • Responsible for financial performance and goals as identified by Olympia Hotel Management 

  • Enforce hotel’s cash handling policies and procedures

  • Coordinate restaurant supply purchases; monitor and maintain inventory of supplies to prevent shortages

  • Participate in month-end inventory as needed

  • Participate in the daily operation of the restaurant

  • Ensure Room Service is provided accurately and promptly; be sure trays are retrieved daily and callbacks are completed

  • Actively solicit and receive guest feedback regarding the overall restaurant experience

  • Maintain high standards of cleanliness at all times

  • Assist in controlling costs i.e. limit waste, breakage, theft and minimize comps; conduct price shopping, labor management


Experience / Education:        


Minimum 3 years’ of supervisory customer service experience with at least 2 years of full-service dining management experience; high school diploma and/or equivalent work experience


Join a Team that Puts Your Well-Being First!


We believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.


Here’s how we show our commitment:



  • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.

  • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.

  • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.

  • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!

  • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.

  • Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.  Additional benefits may be available based on property specific locations!


We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!


 


Job Duties and Responsibilities:




  • Supervise Restaurant, Meeting/Catering facilities and lounge




  • Develop programs, menus, promotions and advertising to enhance sales, increase revenues, and drive guests to restaurant/outlets




  • Communicate with Sales Dept. to facilitate effective and professional delivery of all meetings/banquet contracts




  • Support all F&B employees; must be able to perform responsibilities of all positions should unexpected volume or training be required




  • Prepare work schedules in accordance with forecasts, staffing guidelines and labor productivity goals 




  • Anticipate and recommend capital expenditures




  • Assure all beverage servers are properly trained in local and state beverage service laws and comply with Olympia company beverage service policies and procedures




  • Responsible for financial performance and goals as identified by Olympia Hotel Management 




  • Enforce hotel’s cash handling policies and procedures




  • Coordinate restaurant supply purchases; monitor and maintain inventory of supplies to prevent shortages




  • Participate in month-end inventory as needed




  • Participate in the daily operation of the restaurant




  • Ensure Room Service is provided accurately and promptly; be sure trays are retrieved daily and callbacks are completed




  • Actively solicit and receive guest feedback regarding the overall restaurant experience.




  • Maintain high standards of cleanliness at all times




  • Assist in controlling costs i.e. limit waste, breakage, theft and minimize comps; conduct price shopping, labor management




Experience / Education:        


Minimum 2 years’ of supervisory customer service experience with at least 1 year of full-service dining experience; management experience preferred; high school diploma and/or equivalent work experience


Olympia Hospitality is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.




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