Job Title: Restaurant Manager
Classification: Exempt
Job Summary
The Restaurant Manager assists the General Manager in leading all aspects of restaurant operations to deliver a culture of hospitality and a high-quality menu and motivate our staff to provide excellent customer service. Responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals; ensuring efficient restaurant operations and maintaining high production, productivity, quality, and customer-service standards; recruiting and hiring qualified cooks, bartenders, and servers; setting work schedules; overseeing food prep; and ensuring compliance with health and safety regulations for restaurants.
The manager is expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and that customers have pleasant dining experiences.
Benefits
- 401(K) with company match
- Health Insurance with company contribution
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Sick Leave
- 1 Manager Meal each day
- Cell Phone Reimbursement
Core Values
Respect: Each employee and manager should show respect to one another. With mutual respect throughout the company, every member of the team feels comfortable and as if they belong to the Jimmy's Famous family.
Teamwork: We want all members of our team to work together to provide the best experience for our guests and to always exceed their expectations.
Integrity: Do the right thing, even if no one is watching. Always lead by example. Be dependable and follow through on commitments.
Essential Functions
- Coordinate daily front and back of house restaurant operations.
- Deliver a Culture of Hospitality through superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Regularly review product quality and research new vendors.
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for dining supplies, kitchen utensils and cleaning products.
- Ensure compliance with sanitation and safety regulations.
- Manage the restaurant’s good image and suggest ways to improve it.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly, monthly, and annual revenues and expenses.
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Recommend ways to reach a broader audience (e.g. discounts and social media ads).
- Train new and current employees in proper customer service practices.
- Implement policies and protocols that will maintain future restaurant operations.
- Responsibly delegate and follow up on tasks while remaining accountable overall for restaurant and team. members.
- Comply with Company policies and procedures.
Required Skills/Abilities
- Strong leadership skills
- Excellent communication skills
- Excellent interpersonal skills and guest-service focus
- Ability to motivate team members to provide best-in-class customer service
- Availability to work 50–55 hours per week, including nights, weekends, and holidays
Education and Experience
- 2+ years’ supervisory/management experience
- 2+ years’ restaurant experience
- Food manager/ServSafe certification required
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
WHY
We create experiences you'll always remember by challenging one another to be great!
HOW
We treat everyone as we would like to be treated
We are open to improving ourselves everyday
We support our communities
We win and lose as a TEAM
We make an impact daily
We believe honesty is the best policy
WHAT
Go the extra mile and give the guest an experience of excellence
All ingredients are sourced in the USA
Our menu items are (Consciously or Responsibly) sourced to make you feel right at home
Our restaurants are designed to grow and build a community
We hire people who strive for more
We serve delicious and satisfying American cuisine with a touch of fame
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