Restaurant Manager

Develops implements and maintains quality standards for restaurant facility, including supervision and direction of service staff. Ensures excellent customer service standards are maintained. 

Duties & Responsibilities:

• Ensures that the restaurant operates efficiently and effectively within the company’s fiscal and operational guidelines.
• Supervise operation of bar to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations. 
• Oversees daily restaurant activities to include serving tables, bussing tables, seating guests, room service and general clerical/cashier duties.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions. 
• Maintains professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Direct hiring, training, and scheduling of food service personnel. 
• Investigate and resolve complaints concerning food quality and service. 
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. 
• Comply with all health and safety regulations. 
• Review and monitor, with bookkeeper or other financial personnel, expenditures to ensure that they conform to budget limitations. Work to improve performance. 
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. 

Degree/Licenses:

Bachelors of Science and or 4 year degree or equivalent in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternate.

Physical Demands:

Position requires prolonged standing, bending, stooping, twisting, and lifting products. Occasionally lifts up to 45 pounds. Works with hot, cold, and hazardous equipment.

ADDITIONAL RESPONSIBILITIES:

• Work in a cooperative and friendly manner with fellow employees, set a positive example.
• Provide the highest level of guest service to all members & guests.
• Maintain professional attire and personal hygiene.
• Maintain a clean, neat and orderly work area.
• Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.
• Implement the hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques.
• Promptly report substandard (unsafe) conditions to Supervisor.
• Promptly report accidents, injuries, property damage or loss to Supervisor.
• Inform management promptly of any work-related problems or guest complaints.
• Promote the club through goodwill, courtesy and a positive attitude.
• Attend all scheduled training classes and meetings.
• Continue to learn and grow in your position.
• Perform any reasonable request as assigned or directed by management.
• Provide for a safe work environment by following all safety and security procedures and rules.
• Assist person(s) with a disability.
• Comply with all applicable federal, state and local laws ordinances as they apply to the club, guests and employees.
• Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the club.