Restaurant Manager

Restaurant Manager – Terra Mae 

Location: Inside Cascada Thermal Springs and Spa, Portland, OR
Job Type: Full-time Salary, AM/PM/Weekend Availability Required
Reports to: Director of Food and Beverage / Executive Chef 

About Us 

At Terra Mae, we weave a unique culinary tapestry by blending the rustic charm of the Portuguese countryside with the sleek sophistication of modern Japan. Situated in the Historic Arts District, our restaurant invites guests into an unforgettable atmosphere where the art of food and cocktails comes alive. 

Position Summary 

As Restaurant Manager, you will join the management team and assist in overseeing the daily operations of Terra Mae, ensuring a seamless guest experience while overseeing the FOH team. This role is hands-on and dynamic—ideal for a hospitality-driven leader who thrives in high-end yet fast-paced environments. You’ll be responsible for staffing, training, quality control, inventory, scheduling, and financial performance, while upholding our brand standards and wellness-centric values. 

Key Responsibilities 

Operational Leadership 

• Manage all front-of-house operations, including guest service, food and beverage presentation, and point-of-sale transactions along with the Director of F&B. 
• Oversee back of house team members along with the Executive Chef. 
• Supervise and support team members during service, leading by example. 
• Ensure compliance with food safety and OLCC guidelines. 

Team Management 

• Create schedules, manage labor costs, and foster a collaborative, respectful work environment. 
• Provide coaching and regular performance feedback. 

Guest Experience 

• Uphold a high standard of guest care by cultivating a calm, welcoming atmosphere. 
• Resolve guest issues swiftly and professionally. 
• Continuously elevate service standards through staff education and feedback. 

Inventory & Financial Oversight 

• Monitor and manage inventory of food, beverages, and supplies alongside the purchasing manager. 
• Collaborate with vendors to maintain product quality and cost efficiency. 
• Track daily sales, process reports, and contribute to achieving revenue targets. 

Brand & Concept Stewardship 

• Ensure visual and experiential consistency with the Terra Mae branding. 
• Promote wellness values through product knowledge and thoughtful upselling. 
• Partner with marketing and culinary teams on seasonal updates, promotions, and events. 

Qualifications 

• 4+ years of experience in a supervisory or management role in food service, hospitality, and fine dining. 
• Proven ability to lead, motivate, and develop teams. 
• Strong organizational and multitasking skills. 
• Exceptional communication and guest service abilities. 
• Comfortable using POS (Toast) and basic reporting software. 
• Must be at least 21 years old and able to obtain OLCC and Food Handler certifications if not already held. 

What We Offer 

• Health Benefits: Medical, dental, and Vision coverage available for full-time employees 
• Paid Time Off: Vacation and sick days 
• Flexible Scheduling: With an emphasis on work-life balance 
• Perks: Employee discounts on spa, hotel, and F&B services 
• Environment: A wellness-driven, inclusive, and design-forward workplace 

Join Our Team 

Help us grow the Terra Mae concepts while leading a team that values culture, cuisine, and connection. 

Cascada F&B LLC is an equal opportunity employer committed to diversity and inclusion. If you need accommodation during the application process, please contact our hiring team directly.