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Restaurant Manager

Job Description - Restaurant Manager

At Chick-fil-A Bellevue, the Manager role is more than just a job; it offers a plethora of opportunities, not only for developing others, but yourself as well.

Restaurant Managers are in charge of different store metrics and work with other leaders and team members to meet these store goals. These include things like food cost, labor, food safety, customer satisfaction scores, etc.

Restaurant Managers are expected to lead with little-to-no oversight. However, as a part of a Chick-fil-A Restaurant, they have the benefit of a local independent Franchise Owner/Operator in the business to help coach and develop them.

Restaurant Managers also help oversee daily shift operations, ensuring top-notch service and compliance with company standards. Specific responsibilities will include team member breaks, speed-of-service, labor goals, counting cash, as well as opening, closing, and managing the restaurant in lieu of other leadership. 

We are looking for friendly, hard-working, responsible, energetic, and enthusiastic leaders who enjoy interacting with customers and have the desire to provide exceptional experiences for everyone they serve!

Required Experience:

REQUIRED: Previous management/leadership experience

REQUIRED: Restaurant/Food Service industry experience

Position Type:

Full-time or Part-time

Hours:

We operate Monday through Saturday.

Shifts range from 5:45am-10:45pm

Closed on Sundays.

Manager Responsibilities:

Serve guests according to department duties.

Work hands-on in daily operations 75% or more of the time

Own/Oversee store metrics

Help with in-the-moment coaching and training.

Manage staffing levels to help achieve business goals.

Run shifts by assigning Team Members in positions.

Bag, prepare, and deliver completed orders to guests.

Act as a subject matter expert for hospitality, customer service, and kitchen support.

Maintain a clean restaurant.

Smile.

Create and maintain eye contact.

Speak Enthusiastically.

Make Emotional Connections with Guests.

Honor and encourage others to follow the vision and values of the Restaurant.

Multi-task often and move quickly, yet thoroughly.

Be team-oriented, adaptable, dependable, and have a strong work ethic.

Communicate effectively with guests and Team Members.

Adhere to Chick-fil-A Bellevue's rules and policies at all times.

Other duties as assigned.

Qualifications and Requirements:

Be at least 18 years old.

Committed to personal growth - you will be challenged here!

Consistent and reliable.

Cheerful and positive attitude.

Willingness to help others in various roles.

Customer-service and experience oriented.

Team-oriented, adaptable, and dependable.

Loves serving and helping others.

Be able to work in a high-paced environment.

Strong interpersonal and effective communication skills.

Have a sense of urgency to serve others with excellence.

Works well independently and in a team environment.

Be willing and able to work a flexible schedule.

Able to lead and build-up others.

Able to multi-task and lead in a fast-paced environment.

Able to compute basic math and manage cash.

Meet physical demands of the position, including standing for up to 12 hours and lifting or carrying up to 50 pounds.

Must be able to work on Fridays and Saturdays.

Must also be available to close at least 3 nights each week, and 1 of those must be a Friday or Saturday night. (number of closes subject to staffing and business needs)

Works well independently and in a team environment.

Be willing and able to work a flexible schedule.

Our Benefits Include:

A fun work environment where you can positively influence others.

Meal Discounts; when working & on days off!

Learning first-hand from an experienced Operator.

Intentional growth and development opportunities.

Scholarship opportunities.

Competitive pay.

401k with matching.

Paid-Time-Off.

Overtime available.

Advancement Opportunities: Director & Beyond!

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays. This allows our team to have a consistent day off to spend with family and friends.

Development

We desire for everyone to grow personally and professionally.

You will work in a nurturing environment where you will learn valuable business and people skills to use within Chick-fil-A and for the rest of your life!

Location: Chick-fil-A Bellevue, 2153 Monroe Road, Bellevue, WI 54311

Apply now to be part of a dynamic team committed to excellence!



Work schedule

  • 8 hour shift
  • 10 hour shift
  • Weekend availability
  • Day shift
  • Night shift
  • Other

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Employee discount
  • Paid training
  • Other
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Mileage reimbursement
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