Restaurant Manager / Assistant Manager – Irish Pub

Position Summary

The Restaurant Manager is responsible for overseeing the daily operations of the pub, ensuring exceptional guest service, maintaining high food and beverage quality standards, and supporting a positive team culture. This role works closely with ownership and senior management to ensure efficient operations, profitability, and an authentic Irish hospitality experience.

Essential Responsibilities

Guest Experience

• Deliver outstanding hospitality and create a welcoming atmosphere for all guests.
• Resolve guest concerns promptly and professionally.
• Ensure consistent service standards throughout every shift.
• Build relationships with regular guests and foster customer loyalty.

Operations

• Manage daily front-of-house operations during assigned shifts.
• Open and close the restaurant according to company procedures.
• Ensure cleanliness, organization, and compliance with health and safety regulations.
• Monitor dining room, bar, and patio operations to maintain smooth service.
• Coordinate with kitchen leadership to ensure timely food service.

Team Leadership

• Supervise, coach, and motivate front-of-house staff.
• Assist with hiring, onboarding, and training new employees.
• Schedule staff based on business needs and labor goals.
• Conduct shift meetings and communicate daily priorities.
• Promote teamwork, accountability, and a positive work environment.

Financial Responsibilities

• Control labor costs during shifts.
• Monitor cash handling procedures and complete cash reconciliation.
• Assist in managing inventory and ordering supplies.
• Help reduce waste and control food and beverage costs.
• Support initiatives to increase sales and profitability.

Food & Beverage Standards

• Ensure all food and beverages meet company quality standards.
• Verify compliance with responsible alcohol service regulations.
• Monitor cleanliness and presentation of the bar, dining room, and service areas.

Safety & Compliance

• Maintain compliance with all local health, sanitation, and liquor laws.
• Ensure employees follow safety procedures and company policies.
• Report maintenance or safety concerns promptly.

Qualifications

• Previous restaurant, pub, or bar management experience preferred.
• Strong leadership and communication skills.
• Ability to work in a fast-paced, guest-focused environment.
• Knowledge of food safety and responsible alcohol service practices.
• Excellent problem-solving and conflict resolution skills.
• Proficiency with POS systems and basic computer applications.
• Ability to work evenings, weekends, holidays, and special events.

Physical Requirements

• Stand and walk for extended periods.
• Lift up to 40 pounds.
• Bend, reach, and move throughout the restaurant.
• Work in a fast-paced environment with varying noise levels.

Key Success Measures

• Guest satisfaction and service quality
• Team performance and employee engagement
• Labor and operating cost management
• Cleanliness and operational excellence
• Compliance with company policies and regulations
• Sales growth and profitability support

The Restaurant Manager is expected to lead by example, demonstrate professionalism, and embody the warm, friendly hospitality that defines an authentic Irish pub experience.

Work schedule

• 8 hour shift
• 10 hour shift
• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• Employee discount
• Paid training