Restaurant Manager at Luminaria

Description

Position Purpose: The Restaurant Manager is responsible for making sure that restaurant operations run smoothly by supporting a culture of service within the team. They will oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Food & Beverage Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests.

Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner

Essential Duties:

• Work under direction of General Manager and Outlets Manager.
• Communicate daily with Kitchen leadership regarding job assignments and required timeframe.
• Maintain high level of positive and professional approach with employees, coworkers, and guests.
• Perform interview, hire, disciplinary, and termination actions when necessary for team members.
• Maintaining profitability of restaurant through forecasting and staffing, by performing daily tracking of payroll and revenue.
• Communicate with General Manager, and other leadership etc. on all upcoming events, promotions, new products, etc.
• Drive morale positively as an accountable party to be present and visible to guests and team members.
• Maintain a proper flow of service and FOH staffing levels during shift.
• Monitor and critique food quality and service levels.
• Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies.
• Maintain good working relationships with suppliers and identify opportunities to decrease operational costs.
• Support the General Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems.
• Work with the back of house team in your venue to ensure that all guest requests are met.
• Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints.
• Resourcefully solve any issues that arise and seize control of any problematic situation.
• Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff.

Benefits:

• Part-time employees receive: Dental, Vision and 401k!
• Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!

HC3

Requirements

• Excellent verbal communication and ability to multitask.
• High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience.
• 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred.
• New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required.
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Ability to work on your feet for eight hours or more.
• Knowledge of Restaurant Point of Sale systems.
• Must be able to lift/push/reach for/carry 30+ pounds frequently.