Restaurant Server

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality.

Fitler Club employees work in a high-design center of art, culture, and economy, amidst modern facilities and amenities, a museum-worthy art collection, and state-of-the-art technology. (This is apparent even before entering the space, as both members and employees can access the building via fingerprint scanner.)

We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city.

Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community.

We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you’ll be excited and privileged to meet, greet, and serve. There’s no better customer base anywhere in Philadelphia.

The Main Dining Room Server is responsible for providing a superior experience to each member and guest in our Main Dining Room. They will create a highly personal dining experience, to complement our exceptional Food and Beverage offerings.

Responsibilities

• Prepare restaurant tables with special attention
• Attend to customers upon entrance
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment
• Maintain confidentiality of all members and Club information
• Follows grooming and uniform standards established for this role
• Working as a team, effectively communicating with management and co-workers
• Ensure that member and associate areas are maintained in a safe and secure environment
• Performs all other duties as directed by immediate supervisors

Qualifications

• Proven restaurant serving experience
• Hands-on experience in cashier duties
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy
• High school diploma is a plus but not required
• Punctuality and regular and reliable attendance
• Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands
• Must have a positive attitude, be self-motivated, polite, and energetic

* Fitler Club uses e-verify for employment eligibility verification.