Restaurant Supervisor

Restaurant Manager

POSITION PURPOSE:

To perform the supervision of team members, by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their meal experience.

ESSENTIAL FUNCTIONS: (include the following. Other duties may be assigned.)

To ensure that employees are in for their shift on time, to document and inform management when employees are tardy or absent

To attend pre-service briefings for daily updates, ensuring tasks are followed up efficiently prior to guest’s arrival

To ensure that mis en place levels are maintained accurately

To co-ordinate the service of food and beverages efficiently and accurately

To prepare and present bills accurately

To identify and help coordinate out any specific training and development needs among the team

To respond proactively to guest queries, ensuring that appropriate action is taken in the absence of the manager/assistant, followed by effective communication

QUALIFICATIONS:

Education:

Associate’s degree in field applicable to hospitality management.

Experience:

Two to three years of restaurant supervisory experience.