We are seeking a dynamic and service -focused Bar and Restaurant Supervisor to oversee the daily operations of our bar and restaurant. This role involves supervising front -of -house staff, ensuring excellent guest experiences, managing inventory, and maintaining cleanliness and service standards. You will be responsible for ensuring the bar and dining areas run efficiently and profitably while delivering outstanding service.
The ideal candidate is a confident leader with excellent communication skills, strong knowledge of food and beverage operations, and a passion for hospitality.
Key Responsibilities:
Supervise and coordinate daily front -of -house operations in the bar and restaurant
Lead, train, and support service staff to provide excellent customer service
Manage staff schedules, breaks, and shift coverage
Ensure guest satisfaction by resolving complaints and handling special requests
Oversee bar and beverage operations, including inventory and stock control
Maintain high standards of hygiene, presentation, and cleanliness
Work with management to implement promotions and seasonal menu changes
Handle billing, payments, and daily cash reconciliation
Ensure compliance with all health, safety, and alcohol regulations
Skills:
Excellent leadership and team management skills
Strong customer service and communication abilities
Ability to multitask and remain calm under pressure
Proficiency in using POS systems and basic computer skills
Basic knowledge of wine, spirits, cocktails, and food pairing
Cash handling and billing accuracy
Attention to detail and organizational skills
Knowledge:
Food and beverage service procedures
Bar operations and beverage control
Health, safety, and hygiene regulations (including HACCP standards)
Customer service principles and conflict resolution
Licensing laws and alcohol service guidelines
Inventory and stock control practices
Abilities:
Lead and motivate a diverse team
Interact positively with customers and staff
Solve problems quickly and efficiently
Maintain a professional demeanor in a fast -paced environment
Adapt to new systems, menus, or service styles
Work flexible hours, including evenings, weekends, and holidays