Restaurant Supervisor - DPR65037829

Agency

Dept of Natural and Cultural Resources

Division

Parks and Recreation

Job Classification Title

Food Service Assistant (S)

Position Number

65037829

Grade

NC01

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

Description of Work

Do you enjoy hospitality and being of service to others? The Division of Parks and Recreation is seeking a dynamic Restaurant Supervisor for the Vade Mecum Restaurant at Hanging Rock State Park.

The Restaurant Supervisor is a lead position and is responsible for all aspects of food service for the Front/Back of House and dining operations and general supervision of dining services staffing.

Key Responsibilities
• General knowledge of established food service procedures and techniques.
• Coordinate daily Front/Back of House restaurant operations.
• Oversee all food service operations of the restaurant and catering services.
• Manage daily fiscal operations, financial performance reports, and operational costs.
• Organize, implement, and supervise dining service shifts and subordinate employees; and adjust daily work schedule and/or routines.
• Oversee guest services and resolve customer complaints by responding efficiently and accurately and appraise staff performance and provide feedback to improve productivity.
• Plan, inspect, and estimate needed supplies and materials; to establish and maintain necessary records and inventory control.
• Basic knowledge of appropriate methods of cleaning and sanitizing equipment and smallwares.
• Basic knowledge of preparation, cooking, and baking procedures.
• Communication skills – Set the tone of the restaurant, providing vocal direction and updates.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $31,200 - $39,971

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

• Demonstrated experience working in hospitality/restaurant setting and/or previous Front/Back of House management.

• Proficient in the use of a point-of-sale system.

• Demonstrated experience supervising dining/food service subordinates and creating work schedules for staff.

• Demonstrated experience training others in food service/restaurant setting.

Position/Physical Requirements:

• Typical work schedule varies with hours between Monday - Sunday 6:00AM to 10:00PM; with the ability to work flexible hours, including weekends and holidays, as needed.

• Must have or be able to stand for prolonged periods of time with or without reasonable accommodation.

• Must be able to frequently exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects with or without reasonable accommodation.

• Must be able to obtain and maintain CPR, First Aid, and AED Certification.

• Must have a valid driver’s license issued from within the United States or be able to obtain one within 90 days of employment.

Within 90 days of hire date, must have the ability to obtain and maintain:

• ServSafe Food Safety Certification

• ServSafe Alcohol Certification

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

** This is a repost.  Previous applicants are still being considered and DO NOT need to reapply. **

This position is located at:

Hanging Rock State Park

1790 Hanging Rock Park Road

Danbury, NC 27016

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Education and/or experience in food service that is directly related to the job and consistent with accepted practices of the trade.

Supplemental and Contact Information

The North Carolina Division of Parks and Recreation exists to inspire all its citizens and visitors through conservation, recreation and education. Conservation: To conserve and protect representative examples of North Carolina's natural beauty, ecological features, recreational and cultural resources within the state parks system;

Recreation: To provide and promote safe, healthy and enjoyable outdoor recreational opportunities throughout the state; and

Education: To provide educational opportunities that promote stewardship of the state's natural and cultural heritage.

To explore NC State Parks visit: https://www.ncdcr.gov/things-to-do/state-parks

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.

Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting. Only one application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night prior to the closing date.

Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

Due to the volume of applications received, we are unable to provide information regarding the status of your application while in process. The hiring process may take several weeks.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Veteran’s and National Guard Preference

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. 

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Employment Eligibility

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

Sign On Bonus Eligibility

To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act.

CONTACT INFORMATION: 

N.C. Department of Natural and Cultural Resources

Division of Parks & Recreation

121 W. Jones Street, Raleigh, NC 27601

919-707-9360

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Victoria Lykes

Email:

[email protected]