ReStore Associate - Henrietta

Reports to: ReStore Manager

About the Role
The ReStore Associate supports daily store operations, helping shoppers, donors, and volunteers. This includes assisting customers, processing and moving merchandise, organizing donations, and supporting volunteers. Associates also drive ReStore trucks to pick up donations, load/unload items, and serve as ambassadors of Habitat for Humanity's mission to build homes, communities, and hope!

Key Responsibilities

• Deliver excellent customer service to shoppers and donors
• Drive donation truck, load/unload items safely, screen donations, thank donors, complete paperwork
• Receive, price, and organize donated items
• Maintain clean, safe, and inviting store and warehouse spaces
• Operate the cash register as needed
• Lead and support volunteers

Requirements

• Valid NYS Driver’s License and insurable driving record, required
• Ability to lift 50 lbs regularly, heavier with assistance
• Retail, customer service, and/or nonprofit experience preferred
• Team player with strong communication skills
• Ability to communicate effectively in English, multilingual is a plus
• Comfortable standing, bending, and moving throughout the day
• High school diploma or equivalent required
• Enthusiasm for Habitat for Humanity's mission

Work Environment
Retail store, warehouse, and on-the-road (in all weather). Noise and physical activity are frequent.

Benefits
We're nothing without our people, and our own wellbeing is critical. Full-time employees are eligible for medical (including a Medical Expense Reimbursement Program), dental, vision, life and disability coverage, 401(k) with company match, paid family leave, generous paid time off (PTO), volunteer time off (VTO), and 12 paid holidays.

This job description in no way implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments.

Safeguarding: GRHFH requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Employees at all levels have a responsibility to help maintain an environment that prevents harassment, sexual exploitation and abuse, and safeguards the rights of beneficiaries and community members (especially children) and promotes the implementation of Habitat for Humanity’s code of conduct.

• Valid NYS Driver’s License and insurable driving record, required
• Ability to lift 50 lbs regularly, heavier with assistance
• Retail, customer service, and/or nonprofit experience preferred
• Team player with strong communication skills
• Ability to communicate effectively in English, multilingual is a plus
• Comfortable standing, bending, and moving throughout the day
• High school diploma or equivalent required
• Enthusiasm for Habitat for Humanity's mission