ReStore Donation Associate

Do you have a passion and drive to apply your talents to make a difference? The Green Mountain Habitat for Humanity (GMHFH) ReStore is seeking a Donation Associate to support its mission of helping local families build strength, stability, and self-reliance through affordable homeownership.

Department: ReStores, in-person

FLSA Status: Part Time Hourly, Non-Exempt

Schedule: Varies according to ReStore and Associate needs 

Reports To: ReStore Manager

Supervises: None

Summary:

The ReStore Donation Associate provides excellent customer service and ensures customers and donors have a safe, positive, and rewarding experience. They assist in pricing, merchandising, and maintaining the sales floor; cashiering, moving, and loading donations; and other duties as assigned.

Primary Responsibilities:

• Clean, sort, price, and store donations according to the price guide and refer to the Supervisor if guidance is needed.
• Assist in keeping the loading dock area clear and in safe condition and keep the back room free of clutter.
• Promptly assist donors who come to drop off donations and accept or reject them based on whether the items are in good, sellable condition.
• Assist in unloading scheduled pickups alongside the truck drivers, as well as any other specialty pickups throughout the week.
• Greet any donors and customers and thank them for contributing to our cause and answer any questions they may have.
• Help to complete the daily checklist for opening and closing the store.

Secondary Responsibilities:

• Process customer transactions through the point-of-sale system (includes discounts, coupons, returns, tax exemptions, etc.)
• Help customers carry purchases to their vehicles.
• Sort clothing donations and prepare them to be moved to the sales floor.
• Perform other duties as assigned.

Desired Education and Experience:

• Previous experience working in a retail environment.
• High school diploma preferred.

Knowledge, Skills, and Experience:

• Able to communicate well with other staff, volunteers, and any type of visitor to the ReStore.
• Dependable and able to stick to a schedule.
• Excellent customer service skills to respond to any questions or concerns.
• Strong time management skills and the ability to prioritize different tasks.
• Flexibility to switch to different tasks quickly.
• Able to work as part of a team and complete tasks as they are assigned.
• Light arithmetic skills to accurately work on the register.

Compensation & Benefits:

The hourly rate for this part-time, in-person position is currently $16 per hour and the position comes with a 20% employee discount.

Candidates from diverse backgrounds are encouraged to apply! Position open until filled. No phone calls, please.

Green Mountain Habitat for Humanity celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, creed, religion, national origin, ancestry, ethnicity, sex, gender, gender identity, sexual orientation, age, place of birth, medical condition, physical or mental disability, pregnancy (including pregnancy-related conditions), marital status, citizenship status, past, present, or prospective service in the uniformed services, genetic information, crime victim status, a positive test result from an HIV-related blood test, or any other characteristic protected by law.