Resupply Specialist

Essential Duties and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties/functions of this position.

• Review and process orders for respiratory resupply


• Perform outreach to patients when needed to verify ordered items, insurance coverage, estimated coinsurance, etc.


• Assist with document verification and validation for resupply patients


• Verify insurance coverage and benefits and document patient cost when requested


• Work with other members of the team to ensure that all tasks are completed by end of day


• Maintain procedure manuals to ensure that our patients receive correct care and support


• Manage workflow queues from SNAP resupply system and ensure that follow up is completed by other departments and team members.

Qualifications:

• High School diploma or equivalent, preferred


• Microsoft office experience, preferred

Preferred Knowledge, Skills, and Abilities:

• Handling phone calls


• Patient support


• Insurance verification

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.