Retail Associate

Come join the fun and make a difference with Discovery Cube! For over 25 years, we've been inspiring kids and educators alike with our hands-on science education initiatives and interactive exhibits. Our four core initiatives - STEM proficiency, early childhood education, healthy living, and environmental stewardship - are future-forward in promoting life-long-learning. Plus, with our immersive campuses in Orange County and Los Angeles, as well as our educational outreach programs, there are endless opportunities for learning exploration. As a prominent advocate for modern science education, we believe in empowering our learners with real-world applications and spotlighting science as a solution and force for good. Don't miss out on the excitement and join our important mission today!

Position:

Discovery Cube is seeking a proactive retail professional to support the Launch Pad Science Store. Responsibilities include providing excellent customer service, operating POS systems, supporting sales goals, handling merchandise and inventory, and maintaining a clean, welcoming store environment.

Responsibilities:

• Work with a team to meet monthly, quarterly and annual sales goal.


• Understand and use the Galaxy Point of Sale system as needed


• Provide friendly and professional interaction with both guests and staff


• Engage with guests while shopping in the LPS store and identify upsell opportunities


• Engage with guests while on the floor and interacting with exhibits


• Provide helpful information about Discovery Cube and its offerings


• Provide great customer service at our Parking Booth (as needed) and Off-site lots ensuring accuracy of sales and availability


• Ensuring precise handling of cash payments and correct change issuance


• Additional projects as assigned; including supporting the parking and admissions teams as needed.

Qualifications:

Required

• High school diploma or comparable work experience


• Ability to work flexible hours, including weekends, holidays, and special events


• Ability to work in indoor or outdoor spaces with varying temperatures


• Ability to sit/stand for extended periods of time


• Ability to work independently with little oversight


• Excellent interpersonal skills; this person must be charismatic, friendly and enjoy speaking with guests


• Quick to learn and be able to manage high volume and stressful situations

Preferred

• Bilingual a plus


• Experience working with children, families, or in an educational or museum setting


• Sales experience, particularly in a retail setting


• Familiarity with point-of-sale systems

What’s in It for You: 

• 14 Free general admission tickets per year


• Up to 4 Bubblefest tickets plus admission


• 10% of on-site dining and shopping discount


• Employee discounts through ADP

Discovery Cube provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.