Retail Associate (Client Opening- Sanilac Creamery)

Location: Sanilac Creamery in Ann Arbor, MI
Status: Part-Time
Compensation: $14.50–$18/hour
($12.50 base pay + pooled tips)

ABOUT SANILAC CREAMERY

Sanilac Creamery is a Michigan-based artisan dairy specializing in small-batch cheeses and gelato made with milk sourced from local family farms. We believe exceptional cheese begins with exceptional relationships — from our farmers to our guests. As we grow, we’re looking for curious, enthusiastic team members to help us share the craft of handmade dairy with our community.

POSITION OVERVIEW

The Retail Cheese Monger is the welcoming face of Sanilac Creamery’s retail shop. You’ll guide guests through our rotating selection of house-made and regional cheeses, prepare tasting samples, and maintain a clean, inviting environment. This role blends hospitality, food knowledge, and merchandising — ideal for someone who loves both people and flavor.

RESPONSIBILITIES

• Provide warm, attentive service to every guest — answer questions, offer samples, and help customers discover cheeses they’ll love


• Cut, wrap, and label cheese accurately, following food safety and presentation standards


• Prepare and serve simple cheese plates, spreads, and gelato cups for in-store guests


• Keep displays stocked and visually appealing; rotate products and maintain proper temperatures


• Operate the POS system, handle cash and credit transactions, and support loyalty program signups


• Assist with special events such as tastings, tailgates, and cheese guild meet-ups


• Follow food safety procedures (HACCP/SSOP), maintain sanitation practices, and complete cleaning logs


• Learn about our products — from milk sources to affinage — and share that story with guests

QUALIFICATIONS

• Enthusiasm for cheese, food, and great service


• Experience as a cheesemonger, barista, or deli associate is a plus — but we’ll train the right person


• Comfortable engaging with guests in a busy retail setting


• Reliable, punctual, and detail-oriented


• Ability to stand for long periods and lift up to 50 lbs


• ServSafe or equivalent food handler certification (or willingness to obtain)

PERKS & BENEFITS

• Generous employee discounts on cheese and gelato


• Competitive pay with tip pool


• PTO accrual starting day one — up to 3 weeks/year for full-time employees


• Fun, inclusive work environment rooted in Michigan’s vibrant food scene

This organization provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.