Retail Associate, Dolphin Mall

Effectively use product knowledge to sell all merchandise and adhere to the customer service program. Six months to one year of cashier/retail experience and strong customer service skills are preferred. Essential Duties and Responsibilities include but are not limited to:

• Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.


• Operating cash registers.


• Achieving individual sales goals.


• Directing customers to merchandise within the store.


• Increasing in-store sales.


• Maintaining an orderly appearance throughout the sales floor.


• Introducing promotions and opportunities to customers.


• Cross-selling products to increase purchase amounts.


• Adhere to all policies and security procedures.

High school diploma or general education degree (GED); Very organized and detail-oriented. Able to adapt to a fast-paced, fluid environment while balancing multiple tasks at once. Must be able to lift merchandise, merchandising equipment, and boxes up to 50 pounds.

Desired Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Event Staff Benefits

• Competitive Pay Rates


• Overtime Pay (I.5 times regular rate) on Company Observed Holidays


• Paid Training


• Free Parking


• Discounted Employee Meals


• 30% discount at Miami HEAT Retail Store


• Eligible for monthly MVP Recognition Program




• Eligible for monthly Elevate All-Star Recognition Program


• Arena Talent Experience & Department  Incentives.


• End of Season Performance Bonus Program*

*must meet required criteria

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP