Retail Automotive Office Assistant

 Retail Automotive Office Assistant

The Retail Automotive Office Assistant is responsible for providing administrative and customer support within a retail automotive environment. This role requires attention to detail, organizational skills, and the ability to multitask efficiently in a fast-paced setting.

Key Responsibilities:

1. Automotive Title Processing:

• Prepare, process, and complete automotive titles accurately.


• Ensure compliance with state and local regulations related to title transfers.


• Verify and maintain proper documentation for title processing.

• Organize and maintain electronic and physical files, including sales contracts, invoices, and title documents.


• Ensure records are up to date and accessible for team members.

• Answer incoming calls promptly and professionally.


• Assist customers with inquiries or direct them to the appropriate department or staff member.

• Handle customer payments, including cash, credit card, check transactions and payment links


• Maintain accurate cash drawer records and perform end-of-day balancing.

• Provide clerical assistance such as data entry, preparing reports, and responding to emails.


• Support variable and fixed teams with administrative tasks as needed.

• Greet customers warmly and assist with their needs.


• Address customer concerns or escalate them to management when necessary.

Qualifications:

• High school diploma or equivalent.


• Previous experience in an office or administrative role; automotive industry experience preferred.


• Proficient in Microsoft Office Suite and general computer skills.


• Strong attention to detail and organizational skills.


• Excellent communication and interpersonal skills.


• Ability to work independently and as part of a team.

Benefits:

• Paid Vacation and Holidays


• Medical, Dental, and Vision Insurance


• 401(k) Retirement Plan


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  Work Environment:
  This position is performed in an office setting within a retail automotive environment. It may involve occasional interaction with customers in the showroom or service areas.